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Solved
DPennington on November 16, 2022
Hello, After creating a CTA and selecting the embed code, I paste this into the CMS on WordPress within the Text panel. When published the CTA is displayed but has two icons to the right of it that look to me like media play icons. Can I jus read more
0 upvote
3 Replies
Accepted Solution
Recognized Expert | Diamond Partner
November 18, 2022 04:17
Hi @DPennington , I've never seen such a weird behavior. I'd paste the embed code into a code/HTML module if you have such in your WordPress Th...read more
Solved
GPhillips90 on October 16, 2022
The contact us form fields will not clear after the form is submitted. All of the previous data in the form is retained. I created the contact us form in then the forms editor using the HubSpot WordPress plugin. In the forms options, Pre-populate c read more
0 upvote
3 Replies
Accepted Solution
Member
October 20, 2022 09:11
Tech Support identified the solution which is to publish any changes to a form including any changes to the forms options settings. After I published...read more
Solved
GPhillips90 on October 14, 2022
I created a Contact Us form in the forms editor using the HubSpot WordPress plugin. The form does submit and place the contact information in my HubSpot properly. However, after submitting it, the form does not clear and retains the information in a read more
0 upvote
6 Replies
Accepted Solution
Member
October 20, 2022 09:10
Tech Support identified the solution which is to publish any changes to a form including any changes to the forms options settings. After I published...read more
Solved
AWiltshire on October 11, 2022
Landing page was visible and looking like we wanted until today where you are now greated with Landing Page: https://gap-ewaste.com/electrical-waste any help is appreciated
0 upvote
1 Reply
Accepted Solution
Guide | Platinum Partner
October 11, 2022 09:05
Hi @AWiltshire It looks like your SSL certificate is not valid anymore. Do you see any of these errors when you go to your domain settings...read more
Solved
can_engin on October 11, 2022
Hello, I'm creating a form, and want to add an agreement other than GDPR. We have the agreement on our website but I do not know where to add the form with the "I read and I agree with the agreement (...)" checkbox. Can you help? read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
October 11, 2022 04:34
Hi @can_engin , You can find different options for consent in forms here: https://knowledge.hubspot.com/forms/add-notice-and-consent-informat...read more
ONightingale on September 26, 2022
I've created a pop-up form to appear on a webpage. It doesn't appear despite everything in the back end being ok. I've tried changing the settings but still nothing. What can e the problem/solution to this?
0 upvote
1 Reply
Participant
September 26, 2022 07:49
Hi @ONightingale , There can be a few things impacting this and to most effectively troubleshoot, I'd need to be able to see the page that this pop...read more
GPhillips90 on September 24, 2022
I just designed my first form in WordPress under Hubspot>Forms. However, I cannot find the Publish button. I get the message that I have unpublished changes but I cannot find the Publish button!!
0 upvote
6 Replies
Member
November 17, 2022 03:48
affter you press the SUBMIT button you need to scrooll down in the pop-up window . and in the end of it you will see a PUBLISH button
Solved
MAusheva on August 25, 2022
Hi, is there a way to create a form on a landing page with checkboxes that are ticked by default and can be unticked if preferred? Many thanks, Margarita
0 upvote
1 Reply
Accepted Solution
Contributor | Platinum Partner
August 25, 2022 06:56
Hi @MAusheva To make a checkbox checked on a form, you will need to go into the form editor and click into the field which is the singular c...read more
MirandaWhittle on July 28, 2022
Hi there, We use HubSpot forms on our website and I would like to send the form submission notification email to different locations depending on what location the form submitter has selected. These locations/employees do not have access to read more
0 upvote
1 Reply
Recognized Expert | Diamond Partner
July 29, 2022 00:07
Hi @MirandaWhittle , It is important to know that it will be no longer possible to send form notifications to an email address that is not a ...read more
Solved
TopherDavison on May 23, 2022
I am wanting to create a pop-up form that I can send to our web developers to add the the HTML on our site. I've already created the pop-up form, I just don't know how to link it, or get the HTML to link it to my external site.
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 23, 2022 21:27
Hi @TopherDavison , To add pop-up forms to an external page, you must install the HubSpot tracking code on your external site, or install...read more
Solved
JAcosta77 on March 11, 2022
Hi, The leads coming out of a form are not being created as contacts. These leads are coming from an outsource lead generation company (they use hubspot as well). Does anyone has been experiencing the same problem?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 11, 2022 10:20
Hi @JAcosta77 , It looks like this form is submitted via API. I'd assume that the outsource lead generation company are using the Submit data...read more
Solved
KeySHA on March 09, 2022
Currently I have a gmail address I am currently using for cold email. I use a service (warmbox.ai) to warm up the email address. It warms up the email adddress by sending emails to the inbox and then automatically replying to them. I use a gmail fi read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
March 09, 2022 21:44
Hi @KeySHA , I'm not aware of any settings that would let you automatically create contacts for some but not all emails coming into a conversa...read more
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