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pilotstogether on September 30, 2020
Quick question. I have a donation form on my website which accepts payment via Stripe. Will Hubspot collect the data from the form excluding the payment details or just ignore the whole form?
0 upvote
1 Reply
HubSpot Employee
September 30, 2020 08:25
Hey there- Cheers for engaging with the Community. This is a hard one to say without actually looking at the form- Whether HubSpot actually det...read more
udayparida on September 27, 2020
Hello, I am new to the community. I have been frustrated for almost a few weeks now trying to figure out how to get the live chat working on my webpage. I haven't been able to solve it. Appreciate if anybody can help. - I have a website deve read more
0 upvote
2 Replies
Member
September 28, 2020 22:39
Thank you @Phil_Vallender for your suggestion. We tried this but the chat option is still not visible. Please note that we could not disable all t...read more
Alecbarrett on September 18, 2020
Using Your Website To "Capture" More Leads Nobody wants to be captured, am I right? It sounds aggressive and sinister at best……. Not a great day out. Good lead generation is based on a value exchange. In return for a valuable offer, read more
13 upvotes
0 Reply
Solved
matteopadovan on September 17, 2020
Hi, I hope this is the right section, I cannot find a specific Live Chat section, anyway this is my problem. I included the Hubspot Live Chat in my site, but when a user contacts me in the chat I am not able to understand from my dashboard if the read more
2 upvotes
5 Replies
Accepted Solution
HubSpot Alumni
September 17, 2020 05:19
Hi Matt, It's not a feature at the moment, but I found this thread on our ideas forum . It looks like it is something that we have on our road...read more
redesferretti on September 15, 2020
Hi! a few days ago I added a link to open the live chat based on the information I found here. but now out of nowhere it has stopped working, this is what i have, doy you know what could be the reason for not be working now? thanks <a oncli read more
0 upvote
4 Replies
Member
September 21, 2020 11:47
Yes sure, you can check here ( https://ferrettistore.com/porcelanatos/ ), i have add this #hs-chat-open and know works but only in the first click, i...read more
maryum on September 11, 2020
For our request demo form, we're looking to route leads to a specific landing page to schedule time with our SMB or enterprise sales team based on a form field (company size). Currently we're having all leads hit the same landing page upon form read more
0 upvote
1 Reply
HubSpot Employee
September 11, 2020 08:13
Hey @maryum ! Currently, this is not possible within the forms tool however it is under review over on the Ideas Forum. You can check it out ...read more
Solved
Handemmet on September 07, 2020
Hi. I have the Live Chat icon down the bottom and works perfectly. On my Contact Page, I have created another icon on the page and I was wondering what is the link I can use to launch the Live Chat?
0 upvote
5 Replies
Accepted Solution
Key Advisor
September 08, 2020 00:32
Hey @Handemmet you should append your link with the following: <a class="cta-primary" href="" onclick="window.hubspot.messages.EXPERIMENT...read more
christmasdecora on September 04, 2020
I am setting up 3 accounts for 3 different woocommerce stores. As soon as I move on to set up Messenger in the 2nd account, I cant see the page I need to connect, but the previous one. If I follow the instructions and disconnect to refresh the conne read more
0 upvote
1 Reply
HubSpot Alumni
September 07, 2020 03:19
Hi @christmasdecora , Thanks for reaching out. I recommend trying to connect the account in an incognito window and other browsers to see ...read more
Handemmet on September 04, 2020
Hi. I have an embedded video on a white background. There is a quick black flash just before the video plays. Is there a quick fix to this issue? Thanks for your help!
0 upvote
4 Replies
HubSpot Employee
September 08, 2020 09:30
Hey @Handemmet ! I have been trying to test this out in my own environment however I don't have access to the video. I would suggest reaching...read more
JimiH on August 14, 2020
Hi, My Hubspot chat is working. I've used it for more than 5 years, so I know how to set it up. But suddenly it starts saying " Not available " message to anyone trying to chat to us. The opening hours is right, and the messaging is set up etc. I h read more
0 upvote
1 Reply
HubSpot Employee
August 15, 2020 05:29
Hi @JimiH Thanks for posting in the Community! Conversations tools were down for a bit on Thursday and there were some delays on Frida...read more
jdceg on July 21, 2020
New to Hubspot. I was given the keys to our Hubspot instance and we're trying to get our forms connected to our Google/Bing UET event tags. What I'm wanting to do is trigger these events when a form is submitted. Is it as simple as pasting t read more
0 upvote
2 Replies
Participant
July 21, 2020 12:43
My terminology is probably off. We're trying to track UET events
Solved
jeremyboyum on June 22, 2020
I have a feed in CRM Perks on our wordpress that imports submissions from Contact Form 7 to Hubspot. This is set up to automatically create a contact in Hubspot, automatically create a deal in Hubspot, and automatically schedule an initial consultat read more
0 upvote
3 Replies
Accepted Solution
Participant
June 24, 2020 07:20
After talking with CRM Perks support and Hubspot support I think I eventually landed on the solution. Hubspot had suggested that I disconnect and ...read more
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