Lead Capture Tools

Hi everyone, I’m troubleshooting a HubSpot form that sometimes fails to submit when users are on slower or unstable connections. The page just hangs or throws a vague error, which makes it hard to tell whether it’s a validation problem, a script ti read more

Hi, I'm new here and am looking for some help please...???! I am a new user to Hubspot and as such am just using the Free account at the moment which limits me to 1,000 contacts, which is more than enough for what I do right now. The problem is tha read more

I get this error as soon as I start a form: "There was a problem saving your form. You don't have permission to save this form." I am the only user, admin. My account type is Free. I get this message twice, I cant even start creating a form an read more

Hi, I am not sure I'm posting this in the right forum, so if I'm in the wrong place I apologize. I'm creating a form to put on a landing page, but I'm having problem understanding how to work with creating radio buttons and what to put for properti read more

Hello HubSpot Community, I’m facing an issue that should be simple but I’m stuck. I want to add a pop-up form to my website, and once someone submits it, they should receive a 3-email sequence via workflow. Here’s what I tried: In th read more

How can I edit or remove files that I’ve already imported?

We have multiple legacy popup forms across multiple client sites. The message distributed by HubSpot was that the form builder would be deprecated but the forms would keep working. Actually, they've stopped working. All forms across all site read more

Hello, We are on the marketing free plan but cannot find the option to create pop up forms in the palce where where the documentation suggests. Please can someone suggest where to find / how to create the pop up form? Thank you. read more

Hi there, I created a landing page in hubspot CRM and linked it to my google ad. I received to conversion/enquiries and wanted to upload that data to google as offline conversions because that info does not feed through to google. But when I try read more

Hi HubSpot team, The chat widget on my site is taking over 15 seconds to load , while the page itself loads in under 200ms . This significant delay is negatively impacting the performance of our paid ad campaigns. Here's the page in question: read more

I have tried all the existing "solved" solutions but they all point to the same thing. Everything is setup correctly, target is simply "all visitors" to the URL. The web based chat box appeared immediately but I simply cannot get the mobile site one read more

Again we have the same issue as a couple of weeks ago. Our main enquiry form is set to notify two people. One of them (me) is getting the notifications, but the other one isn't. As with my previous post on this topic, I have read every single p read more