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  • LCarney on September 22, 2021
    1 Replies
    Hello! I have a form that asks contacts for their home state. In our database currently, we have many international contacts that have state filled in for non-US states. But this particular form will be for a US audience and I would like US states t...
    Key Advisor
    September 22, 2021 14:19
    Hey @LCarney for this instance, you would need to create a new field with the state dropdown. You could then use a workflow to push this to ...
  • schitkowski on September 20, 2021
    3 Replies
    Hi everyone! I created a form with Wordpress/Elementor and connected it to HubSpot. It works fine, as long as I name the input labels exactly like the property IDs from HubSpot. But if I rename the label (not the ID) it will not transfer th...
    Community Manager
    September 22, 2021 09:26
    Sure, you're very welcome! It's a pitty there isn't an easy solution for this. Cheers, Mia
  • UPPER on September 20, 2021
    3 Replies
    Hey everyone, I am currently trying to set up our Inbound Marketing automation. We are currently using WordPress for our website & therefore also our external forms. Since our form contains custom .js script Hubspot is not able to collect Lead...
    Contributor | Platinum Partner
    September 21, 2021 06:34
    Here are a few alternative suggestions. There are several third-party form apps that integrate nicely with HubSpot. Gravity Forms, Formstack and Type...
  • ameliatheo on September 19, 2021
    1 Replies
    I'm confused and would like some help. I set a HubSpot email subscriber popup form on my website and it shows that it's had 19k visits and 325 signups, all time. I use Zapier to transfer the signups to Mailchimp. But in one week, I've exhausted ...
    HubSpot Employee
    September 20, 2021 02:34
    Hi @ameliatheo Zapier's pricing plans have a task limit, so it sounds like you are hitting your 750 tasks per month limit on the Starter plan. Th...
  • AEdwards2 on September 17, 2021
    2 Replies
    Hi there, I have a form on a landing page. The "submit" button is clickable when I go to just the form, but when someone clicks on the "submit" button on the landing page the button isn't clickable so the form isn't submitting. I looked at the ...
    September 20, 2021 09:01
    Hi, thanks for your reply. Here is the link to the form on the landing page: https://books.callistopublishersclub.com/author-questionnaire-4 I ha...
  • EbarakHossain on September 17, 2021
    2 Replies
    Hi friends, Some of my forms are not rendering full width though the width is set 100%. Please have a look at the image attached and help me with your expert advice. Many thanks in advance. / Ebarak The form is supposed to be displayed...
    Key Advisor
    September 18, 2021 09:37
    Hi @EbarakHossain Using CSS you can customize the size the form will fill. If you prefer to share your landing page link, I can reply with...
  • L_P on September 15, 2021
    2 Replies
    Hello, I have an embedded form not displaying. As many details as I can think of below. site: externally hosted added tracking code: yes followed all troubleshooting steps to tracking code: yes (including in Chrome, inspect Network, status 200...
    September 17, 2021 02:15
    Do you have any Cookies banner set up on your website? We're having an issue where our form doesn't load until the user accepts the embed/v3/counter...
  • MStevens711 on September 14, 2021
    1 Replies
    We have had a number of confused customers fill out either our "request a demo" or "request a preview" forms on our website. While we can use their lifecycle stage to exclude them from our prospecting workflows, they still show as submissions and ar...
    HubSpot Employee
    September 14, 2021 11:36
    Hi @MStevens711 , Thanks for reaching out! The only way to remove a form submission from a contact's record and activity specifically is to d...
  • DGilmour7 on September 13, 2021
    6 Replies
    I created a popup form to display when user attempts to leave by going to url bar. It works on desktop and a chrome dev tools mobile simulation showed it too. But when I click the url in my actual real mobile, I do not see the popup. What could ...
    HubSpot Moderator
    September 14, 2021 11:47
    Hi @DGilmour7 , Got it! DM is a direct message and I received yours! Responding to you there now! Best, Brendan
  • LFinancial on September 13, 2021
    1 Replies
    Hi, We have created a HubSpot Form for people to submit, there was a very important paragraph inserted before the "submit" button, which is to have their consent for us to do credit check, it is a vital evidence/proof for us. But after receiving t...
    Top Contributor | Diamond Partner
    September 13, 2021 21:36
    Hi @LFinancial , Never came across such issue before that the form fields gets disappeared after form submission. If you are on paid subscripti...
  • jk-sone on September 10, 2021
    3 Replies
    We have a virtual event hosted by another company we are setting up a registration form for on a HubSpot landing page -- for a variety of reasons, we have to use this vendor's URL and cannot, e.g., embed it as an iframe on a HubSpot landing page (do...
    Community Manager
    September 15, 2021 23:04
    Got it, thanks! I believe this is not something HubSpot feature can do, but it will need some customizations. @piersg and @Ian_Matt , I'm wonde...
  • ASBASDigital on September 09, 2021
    1 Replies
    Hi all! We have set up a Hubspot form with a file upload field. We want to send these form answers including the link to download the file they uploaded in a follow-up email. So we've set up a workflow, where if they receive an automated e...
    Community Manager
    September 13, 2021 01:14
    Hi @ASBASDigital Thank you for reaching out. I understand how this could be useful, however this cannot be changed. The decision to s...
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