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Solved
Phyllis on September 28, 2022
When I login to HubSpot with my account, the Forms are not displayed in the Menu of Marketing -> Lead Capture -> Forms It seems my account also has no access right to “Lead Capture”. How to solve it?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
September 28, 2022 00:32
Hi @Phyllis , A few things that might be going on here: Are you the super admin in your portal? If not, I'd recommend reaching out to the ...read more
Solved
jcoakley on September 26, 2022
Hey, all! Our HubSpot instance doesn't have the Service module -- but we'd still love to do some simple customer satisfaction surveys. I'm looking into how I might design a form to fulfill this function. Yes, a little kludgy, but looking to see what read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
September 26, 2022 21:43
Hi @jcoakley , Without Service Hub Professional (or a cheaper third-party integration), options require some additional work. If you wan...read more
Solved
SParvin on September 26, 2022
I have a lead form that is only used on one page. It's the only form on the page and was added through the content editor. Our Google Analytics tracking is setup (through Google Tag Manager) to capture the Form ID and my goal tracking keeps breakin read more
0 upvote
5 Replies
Accepted Solution
Participant
September 30, 2022 14:14
Mike, as I was providing that, I realized that in order to make this work, I just needed to figure out how to trim the _XXXX off the end of...read more
StephaneBadel on September 22, 2022
Hello, I have been using forms for a while now and I recently created a new one on our website for users to register to a Webinar. Our main office is based in China but the website is hosted in Brussels, Belgium. Any idea on how to fix this i read more
0 upvote
2 Replies
Member
September 25, 2022 19:59
Hello, To answer your questions: The form only loads using a VPN (our office including myself are located in China). Even then it takes a few secon...read more
Solved
DMWinter on September 21, 2022
I've set up a basic automation to inform us on Slack when a form is filled in. It goes: Trigger: A form is filled in > If/Then: Branch: which of our four forms was it? > Send slack notifications to the relevant people based upon which f read more
0 upvote
1 Reply
Accepted Solution
Key Advisor
September 21, 2022 15:35
You could refine the submission to look for when it was submited (ie: submitted < 1 day ago). But that wouldn't solve if someone submits a form a...read more
Solved
MMcAteer on September 20, 2022
We have created a form as an internship application. Is there a way to setup two different autoresponses dependent on how they answered some of the questions? Autoresponse 1 would be that they qualify and here are your next steps... Autoresponse 2 w read more
Accepted Solution
Hall of Famer | Partner
September 20, 2022 12:32
Hi @MMcAteer , Thus can be achieved with a contact-based workflow (Menu > Automation > Workflows) and requires a Marketing Hub Profess...read more
Solved
CStenger on September 12, 2022
Hi! Our company has our website and product connected within Hubspot. The product side has an exclusive subdomain. We launched a pop-up form recently on our website and I set the logic to prevent the pop-up from appearing anywhere on the pro read more
0 upvote
3 Replies
Accepted Solution
Recognized Expert | Partner
September 12, 2022 12:29
Hi @CStenger perhaps it was an issue because you only had an exclude without having something set for include? Another option you could look at wo...read more
Solved
MaryBernard on September 02, 2022
Hello! I am trying to make a form smaller and have it posted over the header image on a website page. I've tried adjusting all of the spacing/padding/margin/line heights settings, etc., but the form seems to be enormous, no matter what adjustme read more
0 upvote
5 Replies
Accepted Solution
Recognized Expert | Partner
September 05, 2022 14:51
Hi @MaryBernard happy to help! Given the amount of choices for the last question, it would be hard to adjust the formatting anymore to make i...read more
CateDuarte on August 19, 2022
Hi, We have embedded a HS form into a Wix Website. Source is being picked correctly (via tracking code) but the URL being referred is the one pushed from the iframe which wouldn't be a problem if it wasn't affecting the Traffic Sources report. read more
0 upvote
1 Reply
Member
August 20, 2022 00:55
with Wix sites I also faced the same issue even my clints faced this problem but you can click on this page to learn about it in detail.
Solved
Ardavan on August 15, 2022
I am using Typeform on our website for lead collection, basically visitors fill this form (integrated with Typeform/Hubspot) but the marketing channel (source) is Unknown (" This contact was created from Direct Traffic from Unknown URL") even read more
Accepted Solution
Key Advisor
August 15, 2022 10:51
This happens with some integrations where the developer has only built a basic integration without the additional data points you are looking for. Yo...read more
Solved
GEiselt on August 09, 2022
Hey team, I'm looking to create a demo request form that only asks for a contact's job title if their email domain matches a set of target accounts. I'd assumed I could just use "contains" logic for a set of email domains separating each choice read more
0 upvote
1 Reply
Accepted Solution
Most Valuable Member | Elite Partner
August 10, 2022 02:53
Hi @GEiselt This appears to not be possible at the moment. While a dropdown property can have a dependant field based on a collection...read more
DGillison on August 03, 2022
Has this been resolved? I can't find a solution yet. When using Elementor to build a form for collecting submission data to Hubspot it works as expected, and I can see the submissions. However, when trying to use ReCaptcha alongside the form, t read more
0 upvote
2 Replies
Member
August 04, 2022 08:34
Hi Kristen, I've seen it being discussed on the forum, but that was a few years ago. The form works properly with hubspot. There is a Hubsp...read more
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