JavaScript must be installed and enabled to use these boards. Your browser appears to have JavaScript disabled or does not support JavaScript. Please refer to your browser's help file to determine how to enable JavaScript.

Lead Capture Tools

Search Lead Capture Tools for solutions or ask a question

Solved

vny on May 21, 2020

Form follow-up email not working

Hi, I have created a form that I want to embed to my website. I created a follow-up email so that users receive the detials upon submission. However, users do not get the emails. Any idea what may be the reason? I am a super user and do not read more

Reply Follow up emails Form Submission Question Forms

2 upvotes

16 Replies

Accepted solution

PamCotton

Community Manager

September 08, 2020 11:15

Hello @TimJEllis I was able to investigate more and test the form and the reason is there are unsaved changes in your form, specifically abo...read more

Solved

darrellb on May 19, 2020

Disable single form auto follow-up email and use the follow-up email in lead capture instead

Hello, I created a non-hubspot form a few months back that is sending out an automatic email. I wanted to stop this email and use an email created thru the "Follow-Up" option in Lead Capture/Forms. I created the new email thru the "Follow-Up" opti read more

Reply Follow up emails

0 upvote

1 Reply

Accepted solution

Alex_Elborn

Top Contributor | Platinum Partner

May 22, 2020 02:46

Hi darrellb If you are using a non-HubSpot form (a form on your website that is feeding into HubSpot) then you will need to look at the setti...read more

ngottron on March 30, 2020

Sending your contacts a Form Submission using Workflows + Marketing Email

Looking to send a copy of a form submission to your contacts when they fill out a form? Note: The following requires access to Marketing Emails and Marketing Workflow automation which is part of the Marketing Professional Hub Subscript read more

Reply Follow up emails Forms Workflows

16 upvotes

6 Replies

DWhyte

Participant

September 05, 2023 18:26

If you're open to using an external form tool, the Fillout Hubspot Form builder has a guide on how to send form submissions as PDFs here

Solved

AllisonZ on January 21, 2020

Inserting Personalization Tokens in Follow-up Emails Created in Form Editor

Hi HubSpot Community! I have created this post in response to customer inquiries regarding the use of personalization tokens in follow-up emails created in the HubSpot Forms tool. Currently, the use of personalization tokens within these read more

Reply Follow up emails

13 upvotes

8 Replies

Accepted solution

jennysowyrda

Community Manager

January 23, 2020 08:27

Responding to mark as solved. See original post for solutions.

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.