Lead Capture Tools

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Solved
DylanS on September 30, 2024
I'm looking to acces multi-page lead capture, a feature available in Forms (beta), but I do not have access to this tooling when I go to Forms. I chatted with support and they told me to post here. I want to create a multi-step lead contact for read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
September 30, 2024 15:22
Hi @DylanS , Betas can be found in the product updates section. Click the menu in the very top right corner of HubSpot (it should be labelled ...read more
HUrRehman on September 17, 2024
Hi Everyone, I'm encountering an issue with HubSpot. I created a form that includes a payment link, but sometimes the payment method fails to work properly. It doesn't always redirect users to the payment option. If anyone has a solution or advice read more
0 upvote
1 Reply
Community Manager
September 17, 2024 17:54
Hi @HUrRehman ! Welcome to the Community-- happy to have you here 😊 Could you clarify if the users are experiencing any specific error me...read more
Solved
GPCarlsbad on July 25, 2024
Hello Community! We use a lead capture form to gather contact info from visitors to our dealership. We understand that web browsers cache website info, including form entries. We know that this is why the lead capture form we use on our phones read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
July 26, 2024 00:05
Hi @GPCarlsbad , In the options tab of your form, what do the settings at the bottom look like? With this configuration, the issue should not ...read more
Solved
aa40745 on June 25, 2024
Our website is hosted by Webflow, and our CRM is HubSpot. We are about to create a landing page where users can download a free guide. Once the guide is downloaded, we invite the user to sign up for a free consultation. My question is should read more
0 upvote
2 Replies
Accepted solution
Hall of Famer
June 25, 2024 20:41
Hi @aa40745 happy to help with your question and recommendation. The short answer is you can do either. 1 - host on Webflow This ...read more
Solved
Heimn on June 15, 2024
Hello all, I'm working with a HubSpot Form on my WordPress Website. For that I've embedded it with the HTML Code given by HubSpot. Unfortunately this form is not being shown in my firefox. Other Browsers, Edge f.E. seem to display it correct read more
0 upvote
7 Replies
Accepted solution
Key Advisor
July 03, 2024 06:51
@UZimmermann wrote: Nice to see that. I am testing in an clean private browser and I still have that error. That's your issue. I was just c...read more
s-stringa on June 04, 2024
Hello since 10 days I am experiencing lots of problems with forms and hubspot. Non hubspot forms submits are not beeing tracked anymore to hubspot therefore no new contacts are created automatically and I am loosing all analytics data of the con read more
0 upvote
2 Replies
Contributor
June 04, 2024 09:22
Hi @CC-Oliver thanks for your quick answer. I am using the hubspot wordpress plugin and I added to my page the shortcode created by the plugin,...read more
s-stringa on May 27, 2024
Hi everyone! I'm using HS free tools, and, on my website, I'm using the HS plugin for wordpress and contact form 7 for forms. Everithing worked well for years since last saturday: from when no more contacts are created into HS when a new form i read more
0 upvote
4 Replies
Contributor
June 04, 2024 03:14
nobody can help? this way hubspot is totally unuseful: it does not track and save new contacts anymore... it worked properly for a long time and no...read more
PCottrell on May 15, 2024
Hi all, We are trying to use an external form in order to have customers update custom Company Properties as part of our onboarding process. In some cases the contact associated with the Company does not use an email with the same domain as read more
0 upvote
3 Replies
Community Manager
May 16, 2024 10:35
Hi @PCottrell , thanks for the details! Let's check with some of our experts to see if they know a workaround that they can share with you. ...read more
Solved
SFishel on April 09, 2024
This morning, while accessing my Hubspot forms, I discovered that all but two of my forms had disapppeared without a trace. Seemingly, they have been deleted by Hubspot itself because none of my account's users have recently accessed our account. read more
0 upvote
5 Replies
Accepted solution
Key Advisor
April 10, 2024 01:35
Hi @SFishel As @Ben_M mentioned there are some features that will get locked when you downgrade - see this article for details - but to ...read more
Solved
HBoss on April 05, 2024
Problem getting permission to embed contact us form on website. I need to embed a simple hubspot form for a wordpress site – just collecting name, email, phone number. I am super admin with free hubspot account. I created a form, but when I go t read more
0 upvote
4 Replies
Accepted solution
Recognized Expert | Diamond Partner
April 10, 2024 15:28
Hi @HBoss and thanks for the tag @BérangèreL , Here's what I would do in this case: Log out. Clear your cache/cookies, and then log back ...read more
Solved
kb44 on February 12, 2024
I have email notifications from non-Hubspot forms set to ON . I'd like to keep it that way, but disable storing of this data by HubSpot. How do I disable this setting?
0 upvote
4 Replies
Accepted solution
Contributor
February 12, 2024 16:51
Unfortunately, HubSpot currently doesn't offer a way to disable data storage while keeping email notifications active for non-HubSpot forms. With t...read more
Solved
GoncaloSa on February 06, 2024
Hi there, I have 2 contact forms on my website (one in English and one in French). I would like the leads to go directly to HubSpot. I have the HubSpot tracking code correctly firing up (double-checked with Google Tag Manager), and have the read more
Accepted solution
Thought Leader | Platinum Partner
February 06, 2024 09:29
Hey @GoncaloSa looks like your form is not using a input type=submit button and also has JS bound to the submit event on it: As per th...read more
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