Hi, I've read on HubSpot's Knowledge Base that location information from an IP address is still collected, even though HubSpot is not collecting their actual IP address. When new contacts fill out a form, information like their time zone is Lire la suite

I'm trying to find a way to have a hidden field on my form and then tell Hubspot that if the field contains any text, Do NOT Create contact. So far, I can't seem to find a good solution aside from creating a workflow that says if the field contains Lire la suite

Hi, I have a wordpress website connected to the hubspot account using the hubspot wordpress plugin and have enabled non-hubspot forms in the settings but i am still not seeing the entries in hubspot from the non hubspot contact form on my we Lire la suite

Our company has a social automation program where we post on behalf of a lot of individuals. Some posts contain links to landing pages which capture contact info such as name, e-mail in order for them to get to the downloadable asset. We also ha Lire la suite

I'm having an issue where different people (one is already an existing contact, one is not) with different email addresses will fill in a form on HubSpot and both email addresses will get assigned to the existing contact's record. any idea why tha Lire la suite

Hello HubSpot Community, I'm reaching out to seek assistance with a challenge I've encountered in our company's use of HubSpot for job applications. We have set up application forms on our website where candidates can apply for various positions Lire la suite

Hi, this contact has submitted a form and for some reason, the lead was marked as a non-marketing contact by HubSpot. Does anyone know why? Because the system first marked it as non-marketing contact, it failed to send out an automated email from a Lire la suite

Hi All, Looking for a solution to a contact reconversion problem. So when the contact reconverts through a form submission, in the activity log, hubspot will show only the form submission fields that have been "updated". Anything from th Lire la suite

Are form labels and contact properties directly linked? For many of our forms, they have labels written in the form of a question, then the property name is the same long question. If I simplify the name of a property, I am hoping that it won't chan Lire la suite

Hello, I have a problem. I use a form in which, in addition to contact properties, there are also company properties. If the contact enters a new company, it will rewrite the existing company. How to set hubspot to create a new company with a conta Lire la suite

Hi, I have a Wordpress website built with Elementor and I'm using the HubSpot All-In-One Marketing plugin to create a contact from each Elementor form submission. This was previously working fine up until about 2 weeks ago and now the form s Lire la suite

We keep getting form submissions on the 'contact us form' where they aren't answering for required fields.