Hi, I've read on HubSpot's Knowledge Base that location information from an IP address is still collected, even though HubSpot is not collecting their actual IP address. When new contacts fill out a form, information like their time zone is read more
Hey @olivia11 the "IP time zone" is a default contact property, if the information is known it will auto-populate in a contact property. You shoul...read more
I'm trying to find a way to have a hidden field on my form and then tell Hubspot that if the field contains any text, Do NOT Create contact. So far, I can't seem to find a good solution aside from creating a workflow that says if the field contains read more
Hi @MGibbons9 ,
Unfortunately not, no - at least not ouf of the box. It's probably possible to hack a solution, manipulating the forms embed c...read more
Hi, I have a wordpress website connected to the hubspot account using the hubspot wordpress plugin and have enabled non-hubspot forms in the settings but i am still not seeing the entries in hubspot from the non hubspot contact form on my we read more
We don't need the whole website to be live and in many cases it would be enough to create a duplicate page for testing prior to taking the site live....read more
Our company has a social automation program where we post on behalf of a lot of individuals. Some posts contain links to landing pages which capture contact info such as name, e-mail in order for them to get to the downloadable asset. We also ha read more
Hi @MSchumacher0 ,
If these contacts are marked as organic social in the "Original source" field, then the only option you could get this info...read more
I'm having an issue where different people (one is already an existing contact, one is not) with different email addresses will fill in a form on HubSpot and both email addresses will get assigned to the existing contact's record. any idea why tha read more
Hi @MMulhern9 ,
Are you sure that the setting "Always create contact record for new email address" was enabled before this happened? I'm not s...read more
Hello HubSpot Community, I'm reaching out to seek assistance with a challenge I've encountered in our company's use of HubSpot for job applications. We have set up application forms on our website where candidates can apply for various positions read more
Hi Tom, Sorry for the late response. It's not a external form. It's a form created within hubspot. The file doens't seem to attach to the propert...read more
Hi, this contact has submitted a form and for some reason, the lead was marked as a non-marketing contact by HubSpot. Does anyone know why? Because the system first marked it as non-marketing contact, it failed to send out an automated email from a read more
Hi @SKim68 ,
Just to double check: In the Options tab of your form, have you enabled the setting that all contacts coming through should be ...read more
Hi All, Looking for a solution to a contact reconversion problem. So when the contact reconverts through a form submission, in the activity log, hubspot will show only the form submission fields that have been "updated". Anything from th read more
The workaround we use is to customize the left sidebar to have a section with the form properties that are submitted. From my understanding there is ...read more
Are form labels and contact properties directly linked? For many of our forms, they have labels written in the form of a question, then the property name is the same long question. If I simplify the name of a property, I am hoping that it won't chan read more
Hi @alexagatiss ,
If you change a property name in the property settings, that change should also reflect in all forms. Or in other words, if ...read more
Hello, I have a problem. I use a form in which, in addition to contact properties, there are also company properties. If the contact enters a new company, it will rewrite the existing company. How to set hubspot to create a new company with a conta read more
Hi, I have a Wordpress website built with Elementor and I'm using the HubSpot All-In-One Marketing plugin to create a contact from each Elementor form submission. This was previously working fine up until about 2 weeks ago and now the form s read more
Hey @lmach this is unfortunately a drawback of the non-HubSpot forms tool. The tool is simply a script that scans the page when it loads and looks ...read more
Hey @SKim68 that really shouldn't happen. Company properties and Contact properties are completely different on forms.
Are you seeing that f...read more