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Solved
JKazlauskas on September 13, 2024
Hello, For some reason Hubspot is registering more leads for us then what we see on Wordpress. We double-checked and filled out all forms on the website ourselves and the information goes to Hubspot, but for some reason we still see a few leads read more
0 upvote
1 Reply
Accepted solution
Key Advisor | Partner
September 13, 2024 10:10
Hey @JKazlauskas To address your IT department's questions regarding the discrepancies between HubSpot and WordPress forms, follow these steps...read more
Solved
Maxwolters on June 13, 2024
Hi everyone, Is it possible to host a pdf that functions as a form and can be linked to our HubSpot contact database? We want to send a with paper to a small segment of our contact database. We would like it to be in a pdf with form fields. read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
June 13, 2024 03:29
Hi @Maxwolters , If it is possible, it's not a native HubSpot functionality and would require working with the HubSpot API. The PDF reader or ...read more
Maxwolters on June 12, 2024
Hi everyone, We have multiple contacts that keep submitting brochure requests but we are not able to reach. This is ruining the metrics for the KPIs of our call center. There are instances where people have submitted 10+ brochures but we had to wri read more
0 upvote
7 Replies
Top Contributor | Partner
June 12, 2024 10:19
My recommendation would probably be a combination of both mine (although this is only possible if you're using HubSpot CMS), and @matthew-aire 's su...read more
Solved
sumitram on May 15, 2024
Make a default value for email property as what has been put in the `identity` `email` value so that users are contacted by what ever email that they signed in as on our app. Also support it with a hidden field option as on.
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 16, 2024 00:21
Hi @sumitram , If I understand you correctly, you'd like to automatically populate the email field in HubSpot with the value from a custom fie...read more
Solved
olivia11 on March 19, 2024
Hi, I've read on HubSpot's Knowledge Base that location information from an IP address is still collected, even though HubSpot is not collecting their actual IP address. When new contacts fill out a form, information like their time zone is read more
0 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
March 20, 2024 06:47
Hey @olivia11 the "IP time zone" is a default contact property, if the information is known it will auto-populate in a contact property. You shoul...read more
Solved
MGibbons9 on February 21, 2024
I'm trying to find a way to have a hidden field on my form and then tell Hubspot that if the field contains any text, Do NOT Create contact. So far, I can't seem to find a good solution aside from creating a workflow that says if the field contains read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 22, 2024 00:25
Hi @MGibbons9 , Unfortunately not, no - at least not ouf of the box. It's probably possible to hack a solution, manipulating the forms embed c...read more
willt on February 13, 2024
Hi, I have a wordpress website connected to the hubspot account using the hubspot wordpress plugin and have enabled non-hubspot forms in the settings but i am still not seeing the entries in hubspot from the non hubspot contact form on my we read more
0 upvote
5 Replies
Key Advisor
February 14, 2024 07:49
We don't need the whole website to be live and in many cases it would be enough to create a duplicate page for testing prior to taking the site live....read more
Solved
MSchumacher0 on January 31, 2024
Our company has a social automation program where we post on behalf of a lot of individuals. Some posts contain links to landing pages which capture contact info such as name, e-mail in order for them to get to the downloadable asset. We also ha read more
Accepted solution
Hall of Famer | Partner
February 01, 2024 00:46
Hi @MSchumacher0 , If these contacts are marked as organic social in the "Original source" field, then the only option you could get this info...read more
Solved
MMulhern9 on December 15, 2023
I'm having an issue where different people (one is already an existing contact, one is not) with different email addresses will fill in a form on HubSpot and both email addresses will get assigned to the existing contact's record. any idea why tha read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
December 15, 2023 16:36
Hi @MMulhern9 , Are you sure that the setting "Always create contact record for new email address" was enabled before this happened? I'm not s...read more
NJ_001 on December 05, 2023
Hello HubSpot Community, I'm reaching out to seek assistance with a challenge I've encountered in our company's use of HubSpot for job applications. We have set up application forms on our website where candidates can apply for various positions read more
0 upvote
2 Replies
Contributor
December 12, 2023 11:51
Hi Tom, Sorry for the late response. It's not a external form. It's a form created within hubspot. The file doens't seem to attach to the propert...read more
Solved
SKim68 on October 20, 2023
Hi, this contact has submitted a form and for some reason, the lead was marked as a non-marketing contact by HubSpot. Does anyone know why? Because the system first marked it as non-marketing contact, it failed to send out an automated email from a read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
October 20, 2023 11:32
Hi @SKim68 , Just to double check: In the Options tab of your form, have you enabled the setting that all contacts coming through should be ...read more
Solved
LMould on August 30, 2023
Hi All, Looking for a solution to a contact reconversion problem. So when the contact reconverts through a form submission, in the activity log, hubspot will show only the form submission fields that have been "updated". Anything from th read more
0 upvote
1 Reply
Accepted solution
Contributor | Elite Partner
August 30, 2023 19:14
The workaround we use is to customize the left sidebar to have a section with the form properties that are submitted. From my understanding there is ...read more
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