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SKim68 on October 20, 2023
Hi, this contact has submitted a form and for some reason, the lead was marked as a non-marketing contact by HubSpot. Does anyone know why? Because the system first marked it as non-marketing contact, it failed to send out an automated email from a read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
October 20, 2023 11:32
Hi @SKim68 , Just to double check: In the Options tab of your form, have you enabled the setting that all contacts coming through should be ...read more
LMould on August 30, 2023
Hi All, Looking for a solution to a contact reconversion problem. So when the contact reconverts through a form submission, in the activity log, hubspot will show only the form submission fields that have been "updated". Anything from th read more
0 upvote
1 Reply
Accepted Solution
Contributor | Elite Partner
August 30, 2023 19:14
The workaround we use is to customize the left sidebar to have a section with the form properties that are submitted. From my understanding there is ...read more
alexagatiss on August 23, 2023
Are form labels and contact properties directly linked? For many of our forms, they have labels written in the form of a question, then the property name is the same long question. If I simplify the name of a property, I am hoping that it won't chan read more
0 upvote
1 Reply
Hall of Famer | Partner
August 24, 2023 00:05
Hi @alexagatiss , If you change a property name in the property settings, that change should also reflect in all forms. Or in other words, if ...read more
Lukas_Mrizo on August 16, 2023
Hello, I have a problem. I use a form in which, in addition to contact properties, there are also company properties. If the contact enters a new company, it will rewrite the existing company. How to set hubspot to create a new company with a conta read more
1 upvote
4 Replies
August 18, 2023 02:55
Thank you @GRajput . Please do you have a tip on the best practice of automation?
lmach on August 14, 2023
Hi, I have a Wordpress website built with Elementor and I'm using the HubSpot All-In-One Marketing plugin to create a contact from each Elementor form submission. This was previously working fine up until about 2 weeks ago and now the form s read more
0 upvote
3 Replies
Accepted Solution
Key Advisor | Partner
August 14, 2023 10:09
Hey @lmach this is unfortunately a drawback of the non-HubSpot forms tool. The tool is simply a script that scans the page when it loads and looks ...read more
SKim68 on July 25, 2023
We keep getting form submissions on the 'contact us form' where they aren't answering for required fields.
0 upvote
7 Replies
Accepted Solution
Key Advisor | Partner
July 26, 2023 05:54
Hey @SKim68 that really shouldn't happen. Company properties and Contact properties are completely different on forms. Are you seeing that f...read more
MMcGriff on July 24, 2023
Hello all, This is probably an easy question for you experts out there. I know you can capture a list of contacts who visit/view a specific page URL, but what I'm trying to do is capture a list of people who download a specifc piece of conte read more
0 upvote
3 Replies
Accepted Solution
Key Advisor
July 24, 2023 12:24
Hi @MMcGriff How are contacts downloading the asset - by completing a form (if so, is it a HubSpot form or a non-HubSpot form) or are contac...read more
HebaHamed on May 19, 2023
I need to disable only WPJO's (WP Job Opening plugin) form submissions from being collected to HubSpot CRM, any Idea how to do this? I saw this answer but could not apply it as I don't have access to WPJO source code to apply this solution, ht read more
0 upvote
1 Reply
Accepted Solution
Key Advisor | Partner
May 19, 2023 05:51
Hey @HebaHamed non-HubSpot forms is very much an "all or nothing" tool, when enabled it will run on any web pages you have with the HubSpot trackin...read more
CKelson on April 10, 2023
If a lead submits a contact form, I would love to be able to automatically determine their county using a USPS address verification of some sort. However, I have not found a way to do that. In lieu of that I have just in the meantime created a c read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
April 11, 2023 09:51
Hi @CKelson , If that's your challenge, then this should help: https://community.hubspot.com/t5/CRM/Filtering-a-view-with-a-comma-separated-l...read more
CKelson on April 05, 2023
I have a custom contact property set up so that I can pass lead source data to our sales team through form notification emails. It doesn't seem like it should be too hard to auto-populate that form field (the custom property) with the "original lead read more
Accepted Solution
Hall of Famer | Partner
April 05, 2023 13:11
Hi @CKelson , This is possible. The first thing you would do is look up the internal property label of your custom property on the form. To do...read more
EPortillo on March 27, 2023
Hi! I'm kind of new to using Hubspot, so I was wondering...does anyone know how not to allow users to submit more than once a contact form with the same email address? We just noticed that in the same contact form, you could register endless times read more
1 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 28, 2023 00:21
Hi @EPortillo , Correct, this is expected behavior. As far as I know, this cannot be prevented. While HubSpot can run some preliminary checks ...read more
KatySteptoeMF on March 27, 2023
Hello Everyone! 🙂 I am trying to edit a contact property that has previously been created and used in a form. During testing, we filled in the form and have therefore added this property to a contact. When trying to edit the contact propety I g read more
0 upvote
2 Replies
Accepted Solution
Top Contributor | Elite Partner
March 28, 2023 03:55
Hello @KatySteptoeMF , What are the 2 other assets using the contact property ? If the property is also used in a workflow or list, this m...read more
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