I have an internal site that is only accessible via SSO. The site visitors are salespersons who refer contacts and deals to my team. My team of 10 are the only users of HUBSPOT... while the 2,000 salespeople are visitors of our site and contacts read more
Hi @dannunez ,
It's hard to comment on the exact expected behavior here without have more details about how this page is set up and without mo...read more
We have a case where a random person filled in random data on a web form. The name and surname are wrong, but the email address does exist in our CRM. So now the data for this contact is incorrect. It seems that a possible solution is to create t read more
Hi @ChristoV ,
HubSpot does not have currently any settings to prevent this, unfortunately. If you don't want fields to be overwritten, the fi...read more
I currently have a few forms running on our website that require the customer to enter their full address which are linked back to contact properties. Is it possible to have this type of system pulled into forms: Either this or a postcode read more
Hey @LukeWarbey , thank you for posting in our Community!
HubSpot forms don’t natively support address lookup or postcode auto-completion, b...read more
Hello, I am experiencing issues with traffic source attribution from my Instagram Linktree and LinkedIn. For example, traffic coming from this link: https ://linktr .ee /accountablehq is being incorrectly tagged as Direct Traffic instead of read more
Linktree has an article about adding utm parameters to the links. It looks to be pretty straightforward. https://linktr.ee/help/en/articles/5434179-...read more
Hello, For some reason Hubspot is registering more leads for us then what we see on Wordpress. We double-checked and filled out all forms on the website ourselves and the information goes to Hubspot, but for some reason we still see a few leads read more
Hey @JKazlauskas To address your IT department's questions regarding the discrepancies between HubSpot and WordPress forms, follow these steps...read more
Hi everyone, Is it possible to host a pdf that functions as a form and can be linked to our HubSpot contact database? We want to send a with paper to a small segment of our contact database. We would like it to be in a pdf with form fields. read more
Hi @Maxwolters ,
If it is possible, it's not a native HubSpot functionality and would require working with the HubSpot API. The PDF reader or ...read more
Hi everyone, We have multiple contacts that keep submitting brochure requests but we are not able to reach. This is ruining the metrics for the KPIs of our call center. There are instances where people have submitted 10+ brochures but we had to wri read more
Are you using HubSpot's CMS? If so, it might be possible to have smart content on your landing/web page to stop a form from showing to these contact...read more
Make a default value for email property as what has been put in the `identity` `email` value so that users are contacted by what ever email that they signed in as on our app. Also support it with a hidden field option as on.
Hi @sumitram ,
If I understand you correctly, you'd like to automatically populate the email field in HubSpot with the value from a custom fie...read more
Hi, I've read on HubSpot's Knowledge Base that location information from an IP address is still collected, even though HubSpot is not collecting their actual IP address. When new contacts fill out a form, information like their time zone is read more
Hey @olivia11 the "IP time zone" is a default contact property, if the information is known it will auto-populate in a contact property. You shoul...read more
I'm trying to find a way to have a hidden field on my form and then tell Hubspot that if the field contains any text, Do NOT Create contact. So far, I can't seem to find a good solution aside from creating a workflow that says if the field contains read more
Hi @MGibbons9 ,
Unfortunately not, no - at least not ouf of the box. It's probably possible to hack a solution, manipulating the forms embed c...read more
Hi, I have a wordpress website connected to the hubspot account using the hubspot wordpress plugin and have enabled non-hubspot forms in the settings but i am still not seeing the entries in hubspot from the non hubspot contact form on my we read more
We don't need the whole website to be live and in many cases it would be enough to create a duplicate page for testing prior to taking the site live....read more
Our company has a social automation program where we post on behalf of a lot of individuals. Some posts contain links to landing pages which capture contact info such as name, e-mail in order for them to get to the downloadable asset. We also ha read more
Hi @MSchumacher0 ,
If these contacts are marked as organic social in the "Original source" field, then the only option you could get this info...read more