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TC_MI en Enero 26, 2024
We use HubSpot's Live Chat but the fact that it is not gated to require the person's name and email makes this a less than desirable app to use. I have posted requests in the forum for this feature, and upvoted similar posts by others, but it has b Leer más
1 Me gusta
3 Respuestas
Miembro estimable | Partner nivel Elite
Enero 26, 2024 11:43
Hi @TC_MI , yes, this is super helpful! and I agree, first name is a different story completely. Thank you for the additional details. Having ans...Leer más
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patrickmcguire en Julio 30, 2023
Hello friends. I need some help. Fast. I have left this too long. I use WordPress on HostGator hosting, using OptimizePress for all my marketing pages. I have installed Hubspot All-In-One Plugin. Mainly for the LiveChat feature. I will e Leer más
0 Me gusta
9 Respuestas
Accepted Solution
Colaborador
Julio 31, 2023 11:05
NOTE: SOLUTION FOR ANYONE USING OPTIMIZEPRESS (OP3) WORDPRESS with HUBSPOT LIVE CHAT. (even if you installed the hubspot WP plugin) You MUST a...Leer más
FranPiedra en Junio 09, 2023
Hi community! We are having an issue with the chatflow on Facebook Messenger. One of the steps is a property that has two options (so on the Messenger interface, both options pop up as buttons to select). When you click on one of them, the bot autom Leer más
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2 Respuestas
Participante
Junio 14, 2023 10:11
Hi Kristen, thank you so much for reaching out! I checked the auto-reply settings and turned them all off (the picture was taken before turning t...Leer más
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DJohnson4 en Junio 06, 2023
Hi, I am currently using a lead generation chatbot on my website, and I have set up a specific goal in Google Analytics to track its performance. However, I recently discovered that the goal can only be triggered when the chatbot starts and ends Leer más
Accepted Solution
Guía | Partner nivel Platinum
Junio 06, 2023 14:58
Hi @DJohnson4 , here's an idea for a different approach. Instead of having one large chatflow with numerous branches, consider dividing your chatfl...Leer más
b_quadrat en Febrero 17, 2023
Hi there, I'm wondering if there is a way to transfer shopify chat conversations from the inbox channel to HubSpot? When a user chats with us via the shopify inbox app, a new customer gets created in shopify. This customer then gets transfered to Leer más
1 Me gusta
3 Respuestas
Miembro
Enero 22, 2024 07:39
Hi @DianaGlz Thanks for your answer above. Do you know if the tech has been developed to allow this connection?
STHansen en Noviembre 09, 2022
I want to change the initial logo on my chat option to our new logo: https://3dactions.com/ I have had a conversation with an employee and looked all around the internet, but no where shows how to do this. I have added logo Leer más
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5 Respuestas
Administrador de la comunidad
Noviembre 14, 2022 14:58
Awesome, I'm glad it worked! 🙂
kaitlynwells en Julio 06, 2022
Hi all, I am hoping someone can help me figure this out. I have created a chatflow that essentially mimics a progressive demo request form. Ultimately depending on the quick reply responses from a user, we will route information to different teams. Leer más
1 Me gusta
2 Respuestas
Colaborador
Julio 08, 2022 10:22
Thank you, I had been doing this already on the product selection. I ended up adding more properties to divert what I needed into another if/then bra...Leer más
cvazink en Marzo 09, 2022
Hello! I am a HubSpot partner trying to set a chatbot live on a client's website and it's only appearing when I'm logged into wpadmin. The tracking code is definitely installed and working in terms of picking up analytics, and the chat will show up Leer más
0 Me gusta
3 Respuestas
Miembro
Julio 07, 2023 04:36
Hi, I have a similar problem, this is the information about the website, I'm using WordPress with Elementor , and the problem is on the cache plugin...Leer más
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SCaballero en Marzo 03, 2022
Hi everyone ! I have been using the chatbot for one of the facebook pages that I manage, and I would like to use a chatbot for another facebook page that I manage and that I just integrated to HubSpot, they belong to the same brand just differen Leer más
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1 Respuestas
Accepted Solution
Administrador de la comunidad
Marzo 04, 2022 04:17
Hi @SCaballero Thank you for reaching out! This is not possible at this stage within HubSpot, I'd recommend upvoting this Idea in o...Leer más
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AStryker en Diciembre 17, 2021
Hi! So I've got a live chat option and a chatbot. The goal is for live chat to be "available" only during office hours, then for the automatic chatbot to turn on once the live chat is unavailable / after office hours. Would that be possible? My Leer más
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1 Respuestas
Accepted Solution
Guía | Partner nivel Diamond
Diciembre 20, 2021 00:18
Hi @AStryker , Unfortunately, it is not possible to have live chat to be "available" only during office hours, then for the automatic chatbot ...Leer más
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KSkala en Octubre 18, 2021
I'm creating a chat bot and part of the flow is an option to download a case study. I'd like to capture their name and email and then add that info to a list that automatically sends an email with the case study. Is this possible to do inside a chat Leer más
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1 Respuestas
Accepted Solution
Asesor destacado
Octubre 18, 2021 16:30
Hi @KSkala . I don't see a way to do this directly through the chatbot. However,my thought for sending the email with the casestudy is to create a w...Leer más
ARookA en Octubre 04, 2021
Is it possible to build the chat function into an (automatic) e-mail?
1 Me gusta
2 Respuestas
Miembro
Octubre 06, 2021 08:26
Hi Pam, Of course. We want to send an e-mail to customers via marketing -> e-mail if they have made an offer request. Below the mailing, the...Leer más
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