Hello friends. I need some help. Fast. I have left this too long.
I use WordPress on HostGator hosting, using OptimizePress for all my marketing pages. I have installed Hubspot All-In-One Plugin. Mainly for the LiveChat feature. I will e read more
NOTE: SOLUTION FOR ANYONE USING OPTIMIZEPRESS (OP3) WORDPRESS with HUBSPOT LIVE CHAT. (even if you installed the hubspot WP plugin) You MUST a...read more
Hi community! We are having an issue with the chatflow on Facebook Messenger. One of the steps is a property that has two options (so on the Messenger interface, both options pop up as buttons to select). When you click on one of them, the bot autom read more
Hi Kristen, thank you so much for reaching out! I checked the auto-reply settings and turned them all off (the picture was taken before turning t...read more
Hi, I am currently using a lead generation chatbot on my website, and I have set up a specific goal in Google Analytics to track its performance. However, I recently discovered that the goal can only be triggered when the chatbot starts and ends read more
Hi @DJohnson4 , here's an idea for a different approach. Instead of having one large chatflow with numerous branches, consider dividing your chatfl...read more
Hi there, I'm wondering if there is a way to transfer shopify chat conversations from the inbox channel to HubSpot? When a user chats with us via the shopify inbox app, a new customer gets created in shopify. This customer then gets transfered to read more
Hi @b_quadrat , hope you are doing well!
After doing some more research, I can confirm that at the moment you can only sync customers, orders ...read more
I want to change the initial logo on my chat option to our new logo:
https://3dactions.com/
I have had a conversation with an employee and looked all around the internet, but no where shows how to do this.
I have added logo read more
Hi all, I am hoping someone can help me figure this out. I have created a chatflow that essentially mimics a progressive demo request form. Ultimately depending on the quick reply responses from a user, we will route information to different teams. read more
Thank you, I had been doing this already on the product selection. I ended up adding more properties to divert what I needed into another if/then bra...read more
Hello! I am a HubSpot partner trying to set a chatbot live on a client's website and it's only appearing when I'm logged into wpadmin. The tracking code is definitely installed and working in terms of picking up analytics, and the chat will show up read more
Hi, I have a similar problem, this is the information about the website, I'm using WordPress with Elementor , and the problem is on the cache plugin...read more
Hi everyone ! I have been using the chatbot for one of the facebook pages that I manage, and I would like to use a chatbot for another facebook page that I manage and that I just integrated to HubSpot, they belong to the same brand just differen read more
Hi! So I've got a live chat option and a chatbot. The goal is for live chat to be "available" only during office hours, then for the automatic chatbot to turn on once the live chat is unavailable / after office hours. Would that be possible? My read more
Hi @AStryker ,
Unfortunately, it is not possible to have live chat to be "available" only during office hours, then for the automatic chatbot ...read more
I'm creating a chat bot and part of the flow is an option to download a case study. I'd like to capture their name and email and then add that info to a list that automatically sends an email with the case study. Is this possible to do inside a chat read more
Hi @KSkala . I don't see a way to do this directly through the chatbot. However,my thought for sending the email with the casestudy is to create a w...read more
Hi Pam, Of course. We want to send an e-mail to customers via marketing -> e-mail if they have made an offer request. Below the mailing, the...read more
I was wondering if there was a way to play a sound when the Hubspot chat prompt appears. I know Drift and some other chat provdiders will play a sound that calls attention to the chat prompt when it opens. I was hoping to be able to do the same th read more
Hi @tnhsaesop ,
This is not possible at this stage, unfortunately. Another user has already requested this in the HubSpot Ideas section of the...read more