My team is moving from Pipedrive to Hubspot. In the Pipedrive chatbot you can have the chatbot at the beginning of the conversation offering options and/or collecting information from the lead and then send them to the live chat box. In HubSpot can read more

Hello, I have a chatbot built in Chatflow and I'd like to pass some JS parameters as hidden fields. I want to pass some operational parameters like tracking (i.e utm source and medium) Is it possible to do such a thing? Thank you!

We use HubSpot's Live Chat but the fact that it is not gated to require the person's name and email makes this a less than desirable app to use. I have posted requests in the forum for this feature, and upvoted similar posts by others, but it has b read more

Hello friends. I need some help. Fast. I have left this too long. I use WordPress on HostGator hosting, using OptimizePress for all my marketing pages. I have installed Hubspot All-In-One Plugin. Mainly for the LiveChat feature. I will e read more

Hi community! We are having an issue with the chatflow on Facebook Messenger. One of the steps is a property that has two options (so on the Messenger interface, both options pop up as buttons to select). When you click on one of them, the bot autom read more

Hi, I am currently using a lead generation chatbot on my website, and I have set up a specific goal in Google Analytics to track its performance. However, I recently discovered that the goal can only be triggered when the chatbot starts and ends read more

Hi there, I'm wondering if there is a way to transfer shopify chat conversations from the inbox channel to HubSpot? When a user chats with us via the shopify inbox app, a new customer gets created in shopify. This customer then gets transfered to read more

I want to change the initial logo on my chat option to our new logo: https://3dactions.com/ I have had a conversation with an employee and looked all around the internet, but no where shows how to do this. I have added logo read more

Hi all, I am hoping someone can help me figure this out. I have created a chatflow that essentially mimics a progressive demo request form. Ultimately depending on the quick reply responses from a user, we will route information to different teams. read more

Hi everyone ! I have been using the chatbot for one of the facebook pages that I manage, and I would like to use a chatbot for another facebook page that I manage and that I just integrated to HubSpot, they belong to the same brand just differen read more

Hi! So I've got a live chat option and a chatbot. The goal is for live chat to be "available" only during office hours, then for the automatic chatbot to turn on once the live chat is unavailable / after office hours. Would that be possible? My read more

I'm creating a chat bot and part of the flow is an option to download a case study. I'd like to capture their name and email and then add that info to a list that automatically sends an email with the case study. Is this possible to do inside a chat read more