Hi there, I'm wondering if there is a way to transfer shopify chat conversations from the inbox channel to HubSpot? When a user chats with us via the shopify inbox app, a new customer gets created in shopify. This customer then gets transfered to read more

I want to change the initial logo on my chat option to our new logo: https://3dactions.com/ I have had a conversation with an employee and looked all around the internet, but no where shows how to do this. I have added logo read more

Hi all, I am hoping someone can help me figure this out. I have created a chatflow that essentially mimics a progressive demo request form. Ultimately depending on the quick reply responses from a user, we will route information to different teams. read more

Hello! I am a HubSpot partner trying to set a chatbot live on a client's website and it's only appearing when I'm logged into wpadmin. The tracking code is definitely installed and working in terms of picking up analytics, and the chat will show up read more

Hi everyone ! I have been using the chatbot for one of the facebook pages that I manage, and I would like to use a chatbot for another facebook page that I manage and that I just integrated to HubSpot, they belong to the same brand just differen read more

Hi! So I've got a live chat option and a chatbot. The goal is for live chat to be "available" only during office hours, then for the automatic chatbot to turn on once the live chat is unavailable / after office hours. Would that be possible? My read more

I'm creating a chat bot and part of the flow is an option to download a case study. I'd like to capture their name and email and then add that info to a list that automatically sends an email with the case study. Is this possible to do inside a chat read more

Is it possible to build the chat function into an (automatic) e-mail?

I was wondering if there was a way to play a sound when the Hubspot chat prompt appears. I know Drift and some other chat provdiders will play a sound that calls attention to the chat prompt when it opens. I was hoping to be able to do the same th read more

I have set up the chat bot on our website and am one of the managers of the inbox. I am currently shown on our website when the chat is opened. How do I change the initial person who is shown without deleting myself completely from the inbox. I st read more

Hi, I'm wondering if anyone has any experience or recommendations for making the live chat functionality fully accessible for disabled users? Our web team demands that we make our site fully accessible so don't want to include the live chat func read more

Hi, The chat is not displayed on my Worpress site. However I did everything. Can anyone help me please ? I asked the online Hubspot chat but they couldn't find out what was the problem. Here's my website : https://monclubformation.com/ T read more