Forms | Frequently asked questions
A number of frequently asked questions about forms have already been covered in the Knowledge Base guide here .
This guide aims to supplement the existing KB with possible alternatives, as wel read more
Hi, I'm trying to get custom formatting to a form field. I need the input to be formatted like the line below (with 0 being any number from 0-9): 0000.000.000 How would I go about doing this? I've seen posts like these , but I don't kno read more
Just wondering if you could help/guide me? I need to add myself to receive the leads when they come in through hubspot so I can then allocate them against an account manager – are you able to tell me how to add my email on to receive the leads that read more
Hi @NDemetri ,
If you're not on a Professional subscription and don't have access to workflows, your best option is to add your email address ...read more
Hello! I'm trying to figure out a way to recognize when an existing customer comes in as a 'new lead' by leveraging the email domain they use. For example, let's say Company ABC is a customer and we have many contacts in our database that w read more
Hi I'm creating a form that will only be filled out by prospects in a certain country, as this is the only place the page will be advertised. As I know the member is from this country I want to remove the country field from the form, but h read more
Hey @stbuckley89 , Just so I'm clear, you've a form on a page that you know any submissions are going to be from contacts in country X. What you...read more
The usefull forms settings Always create contact for new email address & Pre-populate contact fields with known values can't be combined. But it would be very helpfull to be able to combine them. Can't find or think of a real reason why this c read more
Hello @HBulder Happy Friday! I would like to add some of our top experts to this conversation to share their ideas @Alex_ @NicoleSengers any re...read more
Hello All, I'm not sure if this is where this belongs, so I apologize if it's posted in the wrong spot. A member of my team had filled out a HubSpot form back in late April and had apparently recorded his IP location information as being in read more
Hey Alex, We are experiening the same problem at the moment. Our geo targetted country is definitely not Ireland, historically we received about 2 ...read more
Hello, There are two ways to integrate contact form 7 and hubspot. One is made by Hubspot for general use with various wordpress forms (including Contact Form 7)and operates automagically: https://wordpress.org/plugins/leadin/ The othe read more
Hey @SRudnicki , So, the HubSpot plugin just installs the tracking code which let's you capture "Non-HubSpot" forms. Ideally, you'd have as few of...read more
Hi all! We are about to offer a certificate for our software users, and I am trying to make this happen as smooth as possible. Since we will have to fill in the first & last name fields and send this PDF to the user automating most of the steps read more
Hey @KBoth3 - We've created a tool that generates a personalized PDF from contact record. Here is a quick demo: https://www.depositfix.com/pdf...read more
I am looking to get a list of all contact lists that use a specific form as their criteria.
i.e. I have form x
In contact lists i have:
List a: criteria - submitted form x + last 3 months
List b: criteria - submitted form x + country = d read more
Hello, I'm using phone number property in my form and I activated the "show country code dropdown menu" toggle. I would like to send to my CRM (Salesforce) the phone number AND country code selected. Unless I'm missing something, it seems read more
Hi @SimonDEBRITO ,
When the country code is selected in the form, both the country code information and the phone number are stored within the...read more
I asked this in CRM community and didn't get much traction, but hoping that someone in marketing had an experience and can shed some light. here's my situation and question: (1) we have the HS tracking code installed on our existing WordPress site. read more
Hi @Gueterk ,
If you change the structure of your current site, but for the same domain and use the same HubSpot account that your contact is...read more