Why aren't all my contacts showing up under Contacts & Collected Forms?

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I'm using a custom coded contact form on my site at the moment which notifies me via email when a new submission is made.  With this, I recently installed the Hubspot marketing tracker on all pages of my site to understand the conversion journey better. 

 

Hubspot managed to track the first 4 submissions on the form made since it was setup. This information showed up under both Contacts and Collected Forms and worked perfectly.

 

However, for the past few hours, I'm still receiving submission notifications through my custom script, but I don't see any further contacts created in Hubspot. What could be the matter?

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Anonymous

Hey @aatirar just to clarify, are you using a HubSpot form that your embedding, or a completely custom built form? If the latter, you will need to use HubSpot's Forms API to sync the data successfully. 

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