Webform data is not added completely in Contacts recordresolver
feb 6, 2017 4:21 PM - editado feb 6, 2017 4:34 PM
A few weeks ago I started with HubSpot, and I really like it!
But, I am struggling with this strange issue.
First of all some information about my environment:
- Webshop runs on Wordpress 4.7.2;
- Form in use is Contact Form 7 (version: 4.6.1);
- Plugin: HubSpot Tracking Code for WordPress (version: 1.1.0);
- And finally: HubSpot Marketing Free and HubSpot Sales Free.
So, the problem:
After an user submits the form, a new contact is created with only the email and phone number of this new contact. All other information does not exist in the new contact record.
BUT, the 'New Submission' email, sent by HubSpot Marketing, contains ALL data.
What is going on? Because, I am using a supported form, that is Contact Form 7, and the 'New Submission' email contains ALL data.
Could the HubSpot Tracking Code for WordPress plugin be the problem? Because it is compatible with Wordpress version 4.5.6.
Thanks for reading this message and I am looking forward to a solution.
¡Resuelto! Ir a solución.