Are you using Collected Forms (Non-HubSpot forms) for this?
For field mapping to be accurate with Collected Forms, your Field Name (Label) on your form should match up Precisely with the Property Name in HubSpot. If you must have a full name field on your form, make sure you have a full name Property in HubSpot, and Collected Forms should know what to do with it.
If it were me, though, I would skip the Full Name field on the form and just use the default First Name - Last Name setup that is already provided by HubSpot.
- Trevor If my post solves your problem, please accept it as a solution.
Are you using Collected Forms (Non-HubSpot forms) for this?
For field mapping to be accurate with Collected Forms, your Field Name (Label) on your form should match up Precisely with the Property Name in HubSpot. If you must have a full name field on your form, make sure you have a full name Property in HubSpot, and Collected Forms should know what to do with it.
If it were me, though, I would skip the Full Name field on the form and just use the default First Name - Last Name setup that is already provided by HubSpot.
- Trevor If my post solves your problem, please accept it as a solution.