Lead Capture Tools

MMoscatiello
Member

Webflow Form syncing Full name to First name in Hubspot

SOLVE

I created a new Webflow form, and submissions get automatically picked up in Hubspot tanks to the tracking code.

 

I created a "full name" field but Hubspot picks it up as first name. Is there any way of solving this? 

1 Accepted solution
trevordjones
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Webflow Form syncing Full name to First name in Hubspot

SOLVE

Hi @MMoscatiello ,

 

Are you using Collected Forms (Non-HubSpot forms) for this?   

 

For field mapping to be accurate with Collected Forms, your Field Name (Label) on your form should match up Precisely with the Property Name in HubSpot.  If you must have a full name field on your form, make sure you have a full name Property in HubSpot, and Collected Forms should know what to do with it.

 

If it were me, though, I would skip the Full Name field on the form and just use the default First Name - Last Name setup that is already provided by HubSpot.

- Trevor
If my post solves your problem, please accept it as a solution.

 

Trevor Jones

Consultant II

Process Pro Consulting
mobilePhone
(207) 939-7689
emailAddress
tjones@processproconsulting.com
website
processproconsulting.com
address
Remote from Maine
linkedin

View solution in original post

0 Upvotes
1 Reply 1
trevordjones
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Webflow Form syncing Full name to First name in Hubspot

SOLVE

Hi @MMoscatiello ,

 

Are you using Collected Forms (Non-HubSpot forms) for this?   

 

For field mapping to be accurate with Collected Forms, your Field Name (Label) on your form should match up Precisely with the Property Name in HubSpot.  If you must have a full name field on your form, make sure you have a full name Property in HubSpot, and Collected Forms should know what to do with it.

 

If it were me, though, I would skip the Full Name field on the form and just use the default First Name - Last Name setup that is already provided by HubSpot.

- Trevor
If my post solves your problem, please accept it as a solution.

 

Trevor Jones

Consultant II

Process Pro Consulting
mobilePhone
(207) 939-7689
emailAddress
tjones@processproconsulting.com
website
processproconsulting.com
address
Remote from Maine
linkedin
0 Upvotes