View facebook ad image on the lead record

[DPaviour]

We use the Facebook ad integration. It pulls the facebook ad image into the contact/marketing, but we cannot then access that to show it on the lead record. We either need to simply show what we can see on the contact marketing side, on the lead record without giving access to all marketing information OR, to be able to pull the value or even just the image URL into a field that we can then allow the sales team to see on a lead record

We want our sales team to be able to see the image that the lead reacted to as this is a great conversation starter when they call the lead and gives them a headstart on what the lead is looking for. 

[TomM2 · Accepted solution]

Hey @DPaviour this doesn't happen through the default HubSpot integration. You'll need to use a seperate service such as make or zapier to integration your ads with further information into HubSpot. If this is available as a field to pass from a facebook ad something like zapier could have this mapped to a custom contact property within HubSpot. 

[DPaviour]

Thanks TomM2. The frustrating thing is that we can see the ad image as a marketing member, but we can't open that up for the sales team to see on the lead record without giving them access to all of the marketing data, eg spend etc.. I looked at using powerapps, but it is quite complex using the HS API.  If we can't JUST show the ad image, without all the marketing info, on the lead record then we literally want to generate the URL to a field which matches an image we could put into a sharepoint folder so the consultant can click on that and see which advert the lead engaged with

[TomM2]

Hey @DPaviour I haven't used the ads tool in a while, where are you seeing it for marketing members exactly? 

[DPaviour]

Hi Tom. In the ads activity on the contact, you can see the ad they came through on, then you can also click that link and it open up 'ad details' where it shows the actual ad image. However, it also shows all the spend activity, which we don't want to show. We just want the sales consultant to be able to see that image. We can see it so it seems mad to have to use an API workaround and generate a URL to just be able to show that one element on the lead

[TomM2 · Accepted solution]

Oh yeah that is annoying! Unfortunately it's likely data that's just embedded within the ads module pulled directly from facebook, so without ads access the only way to see it would be if it was passed to a contact property (through an integration). 

[TomM2 · Accepted solution]

Hey @DPaviour this doesn't happen through the default HubSpot integration. You'll need to use a seperate service such as make or zapier to integration your ads with further information into HubSpot. If this is available as a field to pass from a facebook ad something like zapier could have this mapped to a custom contact property within HubSpot.