Lead Capture Tools

aschurr
Member

Using hidden form fields to capture campaign attribution/influence

SOLVE

My challenge is sort of two-fold ... I hope this all makes sense. I'm posting here and within the Marketing Integrations feed as I'm not sure where it fits best.

 

I'm looking to do campaign attribution using Hubspot forms so we can look at campaign influence at every touch point... so, for instance, being able to say "X campaign drove X number of leads, MQLs, SQLs, etc" as well as have a scalable way to set Salesforce campaigns based on what the lead interacts with (for example, if someone fills out a form from a paid search campaign, I want to add them to a Salesforce campaign using the parameters in the tracked link they visited the page from).

 

As far as I know, Hubspot only captures campaign information at first and last converting campaign, and does not have the ability to automatically connect/push this data into Salesforce campaigns...

 

Is there a way to set up Hubspot forms to read utm parameters in a tracked link and automatically copy them into a hidden custom field?

 

We're really struggling to figure out a scalable, efficient way of capturing campaign names and pushing leads into the correct SF campaign... I know you set up workflows to add people to Salesforce campaigns based on certain enrollment criteria, but with the number of campaigns we run at any given time, it doesn't seem scalable to have to create a new workflow every single time (vs. Marketo where you can sync a Marketo campaign with a Salesforce campaign and automatically have leads map to the campaign in Salesforce when they respond to the Marketo campaign...). It's frustrating that Hubspot doesn't offer the ability to sync a campaign directly with a Salesforce campaign, in my opinion.

 

If we were able to read a utm parameter, copy it to a hidden field, and create a workflow that passes that information to a field in Salesforce, maybe we could create a workflow on the Salesforce side that then sets the campaign? Not sure if this would work.

 

It feels as though we have exhausted all options. Hopefully this all makes sense. Please help!

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1 Accepted solution
Alejandro_
Solution
Top Contributor

Using hidden form fields to capture campaign attribution/influence

SOLVE

@aschurr,

 

So, if I'm understanding your problem correctly, you're wanting to record static information to leads based off of forms and sync that information back to Salesforce?

 

If that's the case, I don't see a need to use UTM perameters.

 

Again, if I'm understanding correctly, what you can do is add custom contact properties as hidden fields with static information to your forms (Lead Source = PPC, etc) and make sure the properties are syncing to fields in your Salesforce instance. That way, you'll have that information in both lead profiles in HubSpot and in Salesforce.

 

Then, you can create lists based off of those contact properties and create a workflow that adds the qualified leads to their respective Salesforce campaigns.

 

The only thing you'll need to remember is to update your inclusion list criteria to include anyone that qualifies for these Salesforce campaign workflows.

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1 Reply 1
Alejandro_
Solution
Top Contributor

Using hidden form fields to capture campaign attribution/influence

SOLVE

@aschurr,

 

So, if I'm understanding your problem correctly, you're wanting to record static information to leads based off of forms and sync that information back to Salesforce?

 

If that's the case, I don't see a need to use UTM perameters.

 

Again, if I'm understanding correctly, what you can do is add custom contact properties as hidden fields with static information to your forms (Lead Source = PPC, etc) and make sure the properties are syncing to fields in your Salesforce instance. That way, you'll have that information in both lead profiles in HubSpot and in Salesforce.

 

Then, you can create lists based off of those contact properties and create a workflow that adds the qualified leads to their respective Salesforce campaigns.

 

The only thing you'll need to remember is to update your inclusion list criteria to include anyone that qualifies for these Salesforce campaign workflows.