Using HubSpot CTAs in an External Email System

moneykey · ‎Mar 6, 2017

Hello,

Is it possible to use Hubspot CTAs in an external email program?

Currently we are not able to connect our Management System, which deploys transactional emails to our customers to Hubspot. Because of this we still need to use it's basic email services to deploy emails about payments.

If there a way to use hubspot CTAs in these external emails and have them tracked within HubSpot?

roisinkirby · ‎Mar 16, 2017

Hey @moneykey, great question.

You can embed CTAs on a third party web page (see how here), but it is not possible to embed CTAs on a third party email. Why? HubSpot's embed codes include javascript that cannot be embeded to a custom built HTML email.

Should it be useful to you, here is some further information on how to use transactional email in HubSpot. Another alternative is to use a Tracking URL built in HubSpot in your email that you can then track in the Sources Report, full details on how do this can be found here How to create and implement tracking URLs.

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roisinkirby · ‎Mar 16, 2017

Hey @moneykey, great question.

You can embed CTAs on a third party web page (see how here), but it is not possible to embed CTAs on a third party email. Why? HubSpot's embed codes include javascript that cannot be embeded to a custom built HTML email.

Should it be useful to you, here is some further information on how to use transactional email in HubSpot. Another alternative is to use a Tracking URL built in HubSpot in your email that you can then track in the Sources Report, full details on how do this can be found here How to create and implement tracking URLs.

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