Lead Capture Tools

Buzzbeat
Member

Unsubscribe notifications for inside sales?

SOLVE

Our inside sales team is wondering if there is a way to get an automated alert whenever a contact unsubscribes or becomes unqualified in Hubspot. Thank you in advance for your help!

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1 Accepted solution
kvlschaefer
Solution
Community Manager
Community Manager

Unsubscribe notifications for inside sales?

SOLVE

Hi @Buzzbeat,

 

Thank you for reaching out! 

 

Are you using a specific property such as Lead Status = Unqualified or a workflow that unqualifies leads? If so, you could add an internal notification action to a workflow that would notify the contact's owner that the lead is no longer qualified. 

 

As for the unsubscribed question, you should be able to accomplish this with a workflow too! The enrollment trigger would be "Unsubscribed From All Email = True" and then you could add the internal notification or task action to notify the contact's owner.

 

Best,

Kristen

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3 Replies 3
kvlschaefer
Solution
Community Manager
Community Manager

Unsubscribe notifications for inside sales?

SOLVE

Hi @Buzzbeat,

 

Thank you for reaching out! 

 

Are you using a specific property such as Lead Status = Unqualified or a workflow that unqualifies leads? If so, you could add an internal notification action to a workflow that would notify the contact's owner that the lead is no longer qualified. 

 

As for the unsubscribed question, you should be able to accomplish this with a workflow too! The enrollment trigger would be "Unsubscribed From All Email = True" and then you could add the internal notification or task action to notify the contact's owner.

 

Best,

Kristen

Buzzbeat
Member

Unsubscribe notifications for inside sales?

SOLVE
Thank you Kristen!
0 Upvotes
kvlschaefer
Community Manager
Community Manager

Unsubscribe notifications for inside sales?

SOLVE

You're welcome, @Buzzbeat

0 Upvotes