Transferring Drift conversation transcript to deal

jdtingay · ‎out 6, 2020

I have Drift connected to Hubspot and the conversation transcript appears in the contact's timeline once the conversation is closed.

I would like to grab this information and use it within a deal when the CQL has been tagged from Drift. I'm creating deals and assigning them to a sales group

What I can't see which object, if any, the conversation transcript is stored into or whether I can actually get access to this information once it's been added to a timeline.

Does anyone know where this is stored and whether it's available as an accessible object?

PamCotton · ‎out 7, 2020

Hello @jdtingay

I would like to share this resource here about Drift + HubSpot integration. Have you reached out directly to Drift support? They will also be able to provide more information about how they are sending this data to HubSpot.

I hope this information helps.

Kindly,

Pam

Você sabia que a Comunidade está disponível em outros idiomas?
Participe de conversas regionais, alterando suas configurações de idioma !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !

Lead Capture Tools

Transferring Drift conversation transcript to deal

Transferring Drift conversation transcript to deal

Sign up for the Community Newsletter