Not sure if its Friday but I am not seing this clear.
We have a customer that has a website page with multiple phone numbers (its a health company).
If we add Click-to-call CTA's we'll only be able to track conversions if we have a call tracking system in place or specific phone numbers used for this purpose? How can we link these clicks to an inbound call.
Or are CTA conversion KPIs only possible with form submissions?
If someone can help. Thanks!
Catarina Duarte
Senior Consultant | Periti Digital Email: cduarte@peritidigital.com
CTAs are redirects so I wouldn't recommend you use them to put phone numbers behind. I would recommend going into the Custom Behavioral Events and setting up tracking that way where you either trigger custom events on the link click or post the event to Hubspot's API alongside a call tracking system for the most effective means of tracking and connecting all the dots behind the systems.
CTAs are redirects so I wouldn't recommend you use them to put phone numbers behind. I would recommend going into the Custom Behavioral Events and setting up tracking that way where you either trigger custom events on the link click or post the event to Hubspot's API alongside a call tracking system for the most effective means of tracking and connecting all the dots behind the systems.
