There is no setting for non-Hubspot form

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Occasional Contributor

Hello

I am trying to enable non hubspot form collecting data feature. 

Due to instruction in website, we should enable this in our form editor. 

but there is not any option for this. 

I am using free version. 

Can anyone help me understand how I can find it?

Thanks

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Community Thought Leader | Diamond Partner

Hi @reza_ns 

 

You need to have the Marketing Hub Free, as well as the free CRM, in order to use the collected forms features. If you are not seeing the options from the help documentation, one explanation could be that you do not have this turned on. Can you confirm? 

 

Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies
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HubSpot Product Team
HubSpot Product Team

Hey @reza_ns non-HubSpot forms is enabled within your portal settings, not within the forms tool. There's a full guide on how to enable this available on our Knowledgebase: https://knowledge.hubspot.com/articles/kcs_article/non-hubspot-forms/use-non-hubspot-forms#enable-or...

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Highlighted
Community Thought Leader | Diamond Partner

Hi @reza_ns 

 

You need to have the Marketing Hub Free, as well as the free CRM, in order to use the collected forms features. If you are not seeing the options from the help documentation, one explanation could be that you do not have this turned on. Can you confirm? 

 

Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies
Reply
0 Upvotes
HubSpot Product Team
HubSpot Product Team

Hey @reza_ns non-HubSpot forms is enabled within your portal settings, not within the forms tool. There's a full guide on how to enable this available on our Knowledgebase: https://knowledge.hubspot.com/articles/kcs_article/non-hubspot-forms/use-non-hubspot-forms#enable-or...

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0 Upvotes