The wrong name sent by the API to GetResponse

pawelwitek
Participant

Hi!

 

I have strange problem with integration with GetResponse.

 

#1 I created Lead Flow (Slide in) with two input fields: Email and First Name 

#2 In HubSpot Contact everything is ok, name or e-mail are correct, but...

#3 In GetResponse, in Name field i see: "[optional] NAME [optional] NAME

#4 This wrong name is sent on autoresponder

 

What's wrong? This is problem on HubSpot or GetResponse?

hubspotbug.png

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2 Replies 2
edjusten
HubSpot Employee

Hi @pawelwitek It appears the Get Response API is not pulling hte correct information. Have you checked with their support team yet? 

 

Thank you, 

Ed  


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pawelwitek
Participant

I think so too. I asked GR support, and i waiting for answer.

 

Thanks!

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