Thank you page

[CliquePrize]

My thank you page doesn't appear. I created a form and it simply redirects to my website. I checked the correct box and created the thank you message but it still doesnt work.

[karstenkoehler · Accepted solution]

Hi @CliquePrize,

Yes, a landing page might override form settings. If you open the landing page editor and click into the form, there might be different redirect settings there. (After clicking into the form, the left sidebar in the landing page editor should open.) Can you check?

Best regards

[CliquePrize · Accepted solution]

that was it! i didnt scroll down far enough to see it. thanks!

[CliquePrize]

So when i click on the Publish button and then copy the link to the form - it DOES show the Thank You page.

However, in the landing page - the form just redirects to my website. Its a one field form (email only) with a CAPTCHA.

So its as though the Landing Page version of the same form has a different action than the form itself does. If that makes any sense?

[karstenkoehler · Accepted solution]

Hi @CliquePrize,

Yes, a landing page might override form settings. If you open the landing page editor and click into the form, there might be different redirect settings there. (After clicking into the form, the left sidebar in the landing page editor should open.) Can you check?

Best regards

[CliquePrize]

Thanks Karsten. I did check this - see screenshot and clicked update. Still doesnt work when I retested.

[karstenkoehler]

Hi @CliquePrize,

Can you please share a screenshot of the Options tab?

Best regards

[karstenkoehler]

Hi @CliquePrize,

Could you please share a screenshot of your Options tab of the form editor?

Have you made sure to click the Update button in the top right corner? Changes are not automatically published in the forms editor:

Best regards!