Synchronizing with external form (DIVI on Wordpress)

Highlighted
New Contributor

Hi,

 

I use the DIVI form feature on Wordpress. Hubspot succeds to catch "email" and "phone number" from the external forms but firstname, name, company, ... are not synced. 

 

I tried different options of names for the label properties within DIVI form, (for example : "phone" for the phone property), but it still does not sync with HubSpot.  

 

An example of page from my website : https://www.awitec.fr/contact/

 

Any ideas to fix this issue?

 

Best,

Reply
0 Upvotes
1 Reply 1
Community Manager

Hi @awitec,

 

Can you please confirm that your form meets the requirements outlined here. I also wanted to share this resource which includes troubleshooting steps for non-HubSpot forms.

 

Thank you,

Jenny


Did my post help answer your query? Help the Community by marking it as a solution
Reply
0 Upvotes