May 26, 20219:42 AM - edited May 26, 20219:46 AM
Participant
Strong HS email validation breaks hit statistics
Hi, we use hidden HS form submitting (in our site we use our forms, but after user submit this one, we create hidden HS form in iframe and automatically submit this). We use this for a lot of reasons. We have our email validation, and check only mask of email (not existence).
When this form submitted hiddenly in HS form in iframe, email validation fails sometimes and submission not creating. For result we cant get real submissions history.
Why email migth be wrong? For example it can be typo or some mistake. Or it can be HS validation error (see a lot of tis in community threads).
What we need: implement some behaviors like add contact (where wrong email was added) with empty email, or with this wrong email (we manually check this after submission).
May be you have eny other advices?
How to move this topic to another board? (To this one)
Email addresses entered into the Email field on a HubSpot form are immediately validated by HubSpot.
If you want to build a form with custom validation rules,you can work with your developer to integrate your custom form with HubSpot using the HubSpot Forms API.
Since the default email validation can't be change, the best workaround here is to use the HubSpot Forms API to build your own custom validation rules.
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