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Feb 4, 2020 5:31 AM - edited Feb 4, 2020 5:33 AM
Pretty basic .... https://share.hsforms.com/1LtlOsv6pSVWJASZ-jiTwzA481zp is a blank screen. Simple first test of a basic form. [Edge Chromium Version 79.0.309.71]
Solved! Go to Solution.
Feb 4, 2020 11:18 AM
SOLUTION:
The Hubspot form was considered ad related within my Gryphon whole house security router. It was being blocked at my end. I had to disable Ad Blocker within the Gryphon. https://gryphonconnect.com/
The form is now visible.
*Hubspot should review the Ad Blocker selection in the Gryphon system so websites that use Hubspot are not broken by this Gryphon feature/setting. It is quite likely that other Gryphon users will experience this problem when running websites containing Hubspot forms.
**Note also that I had to allow app.hubspot.com through the Gryphon to allow my initial account login. This made it appear that the new account setup was non-functional and almost turned me away since I received only a blank page to setup my initial account.
The Gryphon uses ESET technology to look for threats. Perhaps certain Hubspot URLs should be made 'safe' within the ESET tech. https://www.eset.com/
Feb 4, 2020 9:29 AM
Feb 4, 2020 9:45 AM
Hi Dan. Thanks for your reply.
A new form was created using the standard Hubspot format for contact form as a test.
1. I clicked 'Actions' > View in Browser and the resulting page is blank (white) The form does not display within the Hubspot 'View form' selection.
Feb 4, 2020 11:18 AM
SOLUTION:
The Hubspot form was considered ad related within my Gryphon whole house security router. It was being blocked at my end. I had to disable Ad Blocker within the Gryphon. https://gryphonconnect.com/
The form is now visible.
*Hubspot should review the Ad Blocker selection in the Gryphon system so websites that use Hubspot are not broken by this Gryphon feature/setting. It is quite likely that other Gryphon users will experience this problem when running websites containing Hubspot forms.
**Note also that I had to allow app.hubspot.com through the Gryphon to allow my initial account login. This made it appear that the new account setup was non-functional and almost turned me away since I received only a blank page to setup my initial account.
The Gryphon uses ESET technology to look for threats. Perhaps certain Hubspot URLs should be made 'safe' within the ESET tech. https://www.eset.com/