Lead Capture Tools

NicoleStankov
Member

Send a specific response according to a form's answer

SOLVE

Hello!

 

Say, I sell service X, Y and Z.  The potential client completed a form and marked service X in the drop off menu. Could hubspot send an automated email according to the clients answer to said drop off menu? (A different mail for each service) 

 

Thank you, beforehand, for all your help!

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Send a specific response according to a form's answer

SOLVE

Hi @NicoleStankov,

 

Yes, this would be done with workflows and automated emails, available in Marketing Hub Professional: https://knowledge.hubspot.com/marketing-email/create-automated-emails-to-use-in-workflows

 

You would enroll contacts based on the form submission, branch on the field that stores X Y Z and set up an email in each branch.

 

Let me know if you have any follow up questions or need more detailed instructions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Send a specific response according to a form's answer

SOLVE

Hi @NicoleStankov,

 

Yes, this would be done with workflows and automated emails, available in Marketing Hub Professional: https://knowledge.hubspot.com/marketing-email/create-automated-emails-to-use-in-workflows

 

You would enroll contacts based on the form submission, branch on the field that stores X Y Z and set up an email in each branch.

 

Let me know if you have any follow up questions or need more detailed instructions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes