Seeing duplicate submissions on HubSpot forms

New Contributor

Hi! Wondering if anyone else has seen this happen. I have our 'sign up' HubSpot form embedded on a page on our WordPress site. It works great, but I notice double or even triple submissions by the same person (same info,  at the exact same time) in HubSpot when I look at form entries.

 

Are people clicking Submit a bunch of times? Or is something weird going on? It does only create 1 contact in HubSpot, but my team does get notified for every submission which can be annoying to have 3 emails for one sign up. Thanks!

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Top Contributor

Hi @ecwell90

 

It's not happening for me. It could be a HubSpot issue, or maybe a user could be simply entering the same information multiple times. 

 

Thanks.