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EnccasGroup
Member

Re: popup broblem

The Popup I have installed looks good in the test but the client on any device sees it with letters too far apart and some are outside the box, how do I fix it?

0 Upvotes
3 Replies 3
PamCotton
Community Manager
Community Manager

Re: popup broblem

Hello @EnccasGroup 

 

Could you please provide us more details on how your pop up is displaying? A screenshot would be great. Also, does this happens across other mobile devices? 

The more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Pam

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0 Upvotes
EnccasGroup
Member

Re: popup broblem

Hi Pam, this happens on all devices, I have tried several and the register has the letters very separated and it comes out of the box. Attachment capture, thanks!Captura de pantalla hubspot 2020-06-24 10.58.29.pngCaptura de pantalla hubspot 2020-06-24 10.58.29.png

0 Upvotes
PamCotton
Community Manager
Community Manager

Re: popup broblem

Hello @EnccasGroup 

 

Could you please send us the link for the page that the pop up is installed. Is this an external page? Did you customize the style of a pop-up form with your own CSS?

 

Thank you,

Pam

Você sabia que a Comunidade está disponível em outros idiomas?
Participe de conversas regionais, alterando suas configurações de idioma !


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