Problemas passing contact parameter from HS from to exterl URL (calendly)

[nicowegher]

Hi,

We are trying to prepopulate a calendly form with prefill data completed in a hubspot form. This is the flow:

1.User completes a HS form

2.User is redirected to external URL with contact parameters
https://calendly.com/hablarconpxsol/recorrido?name={{contact.firstname}}&email={{contact.email}}

3. [issue] Data arrives as {{contact.firstname}}
Screencapture: https://prnt.sc/1w65hg1

Any idea on how to solve this issue?

Thanks!

[Jake_Lett]

The default hubspot form success text doesn't support HubL code or javascript. So you are going to need to bypass this and create your own using a custom module. HubL is the code language that dynamicly adds the contact name and email. Do you have an internal developer resource who can help you with this?

[nicowegher]

Thanks for your quick reply @Jake_Lett .

I understand. Unfortunely I don't have access now to that internal resource. 

I imagine I'll keep asking twice name and email 😞 

Saludos!

[nicowegher]

Hi @Jake_Lett I'm just pasting the url with the parameters inside the HS form:

This is the full url: 
https://calendly.com/hablarconpxsol/recorrido?name={{contact.firstname}}&email={{contact.email}}

[Jake_Lett]

How are you doing this part of the process "User is redirected to external URL with contact parameters". On your landing page you would need to use javascript + hubl to look for an event listener and then create the redirect url that way. I would try creating a custom module that has your form submit listener in it to create the redirect url. 

https://legacydocs.hubspot.com/global-form-events

[TiphaineCuisset]

Hi @nicowegher 

Thank you for reaching out.

I want to tag some of our experts on this - @tjoyce @Jake_Lett do you know what could be happening here? 

Thank you!

Best

Tiphaine