Lead Capture Tools

ACarey
Member

Problem with Non-Hubspot Form Detection

Hello all - we have a sign-up form on our website that we would like to feed into Hubspot to populate our CRM and trigger a free trial email workflow. 

 

Having talked to support and checked all of the troubleshooting items, I can't figure out for sure what we're missing. One thing of note is that the form has a "password" field. I know that you can't make native Hubspot forms with a password field, but does having such a field also prevent Hubspot from importing non-Hubspot form submissions?

 

The form is on this page - https://www.endtest.io/sign-up.

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7 Replies 7
chrisworqflow
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Problem with Non-Hubspot Form Detection

@ACarey  what is the website built on? wordpress, squarespace, etc

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ACarey
Member

Problem with Non-Hubspot Form Detection

Webflow
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chrisworqflow
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Problem with Non-Hubspot Form Detection

Have you integrated the HubSpot forms from the webflow side? 

https://university.webflow.com/lesson/hubspot-forms-integration

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ACarey
Member

Problem with Non-Hubspot Form Detection

Would you mind clarifying what you mean by "integrated"? I'm pretty sure
Hubspot doesn't allow you to create a Hubspot form with a "password" field,
so I think it has to be a non-Hubspot form. Sorry if I'm not understanding
your question!
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chrisworqflow
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Problem with Non-Hubspot Form Detection

You have to integrate HubSpot from the Webflow side and do the field mapping from there as well. 

 

The password field is not currently a function that is supported. 

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ACarey
Member

Problem with Non-Hubspot Form Detection

Great, thank you. Will try that and let you know how we fare. Appreciate
your help!
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chrisworqflow
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Problem with Non-Hubspot Form Detection

No problem! Feel free to mark this post as resolved 🚀
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