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mainespotter

‎Feb 12, 2021 5:31 PM

Participant

Possible Chat Bubble iPhone Bug

There's a strange issue which we've encountered with the chat popups on an iPhone 6, iPhone 11, and iPhone 12... but does NOT happen on Android phones.  When a chat popup opens on the iPhones, a click on the "x" to close actually makes it go full screen... and it then takes one more click to actually close the windows.  A bit mystifying and annoying to users.  Is that a known bug or...?

Chat
0 Upvotes
1 Reply 1
sharonlicari
Community Manager

‎Feb 15, 2021 4:55 AM

Community Manager

Possible Chat Bubble iPhone Bug

Hi @mainespotter 

 

Thank you for reaching out!

 

Could you please share the URL where your chat is set up?

 

Thanks

Sharon


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Possible Chat Bubble iPhone Bug
Marketing
Feb 15, 2021