Lead Capture Tools

AONeill7
Membro

Notification for unsubscribers from a campaign

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We send out a weekly newsletter through Marketing - Campaigns so we can see who has unsubscribed by clicking on the actual newsletter sent out but is there a way of being notified if anyone unsubscribes.  We have private clients and their advisers are keen to be alerted when someone unsubscribes.

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CateDuarte
Solução
Top colaborador(a) | Parceiro Elite
Top colaborador(a) | Parceiro Elite

Notification for unsubscribers from a campaign

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@AONeill7 its a Contact Poperty:

CateDuarte_0-1664548599463.png

 

Catarina Duarte

Senior Consultant | Periti Digital
Email: cduarte@peritidigital.com

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KristinWilkes
Participante

Notification for unsubscribers from a campaign

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Once they unsubscribe, are they automatically changed to a non-marketing contact on the next marketing update? Because Iv'e seen accounts still showing as marketing contacts after unsubscribe is selected. Or should I set up a workflow to automatically make that happen once unsubscribe is selected in an email?

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DianaGomez
Gerente da Comunidade
Gerente da Comunidade

Notification for unsubscribers from a campaign

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Hi @KristinWilkes, hope you are doing well!

 

Marketing contacts are selected manually and will need to also be changed back manually to non-marketing. 

 

So, yes, an option would be to use a workflow to set them to non-marketing when they opt out! This will create an automated process to assist with this.

 

Hope this helps,

Diana


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CateDuarte
Top colaborador(a) | Parceiro Elite
Top colaborador(a) | Parceiro Elite

Notification for unsubscribers from a campaign

resolver

Hi @AONeill7 

I believe something like the below WF could solve this:

 

CateDuarte_0-1664546069784.png

Makes sense to you? 

 

Tks!

 

 

 

Catarina Duarte

Senior Consultant | Periti Digital
Email: cduarte@peritidigital.com
deepikaverma
Orientador(a) | Parceiro
Orientador(a) | Parceiro

Notification for unsubscribers from a campaign

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Thank you @CateDuarte 

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AONeill7
Membro

Notification for unsubscribers from a campaign

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Thanks so much Caterina.  I can't see to find how to do the 'opted out of email marketing information is any of YES bit. I could do the top one quite easily.

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CateDuarte
Solução
Top colaborador(a) | Parceiro Elite
Top colaborador(a) | Parceiro Elite

Notification for unsubscribers from a campaign

resolver

@AONeill7 its a Contact Poperty:

CateDuarte_0-1664548599463.png

 

Catarina Duarte

Senior Consultant | Periti Digital
Email: cduarte@peritidigital.com
AONeill7
Membro

Notification for unsubscribers from a campaign

resolver

I've got it Catarina.  Thank you so much!

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