Non-hubspot forms are not named in Hubspot as specified in CSS ID

[webidextrous]

I have a form at the very bottom of this page: https://webidextrous.com/coaching/

I use the Divi theme for this site and, per Hubspot's recommendation, I named the form's CSS ID "precoaching_request". The form's class is also named the same. I understood that this meant that when the form was submitted, the name that Hubspot would give it under Marketing > Forms would be "precoaching_request". 

Instead, when someone submitted it today for the first time, the form was named by the default of what Divi calls the form, which is ".et_pb_contact_form, .clearfix". 

Because I plan on having several forms throughout this site, I don't want them all to be submitted as having this same name. How can I get Hubspot to recognize the CSS ID and/or class the way I've specified it for each form and name each form accordingly? 

Divi form CSS propertiesHubspot's name for the submitted form

[ConnorSlivensky]

Hi Web,

 You aren't alone, non-HubSpot forms are clunky in general. Renaming them as you implent them would help a little bit but honestly having the site built on HubSpot would go a long way. Not only would you have access to Forms but could break down submissions of one form into by page breakdown making drilling down much easier. I know that's not what you wanted to hear but that's the issue with a split stack,intergations fail.

I feel your pain though, I had a website built in Umbraco, sales in Microsoft CRM and Marketing in HubSpot.  😑

[webidextrous]

Bummer. I still want to see them make this feature sing, though. For one, the problem with my current setup is that I'm bootstrapping. I wanted to earn enough in commissions and pull in enough business to then justify paying for Hubspot with the income from that. And, when I try to implement the Hubspot forms (vs. my own) under my free Hubspot status, the sponsorship link can't be changed to my referral link, so I get none of the commissions that might come from someone clicking that link. Further, I still need the dynamic capabilities of non-hubspot forms, like WordPress's Ninja Forms or Gravity Forms plugins. Hubspot's native forms won't cut it in that regard. 😞

[JessicaH]

Hi @webidextrous,

Thanks for reaching out.
I want to tag in some thought leaders to see if they can assist with this.
Hi @stefen @aniek_2 @ConnorSlivensky, would you be able to share your thoughts?

Thanks,
Jess 

[webidextrous]

Thanks, Jessica. As an update, I added a new form to a different page, https://webidextrous.com/connections, and then I test submitted it. Its data went into the PreCoaching Form in Hubspot that originates on the https://webidextrous.com/coaching page. Now I have two unrelated forms on my website posting to the same data source on Hubspot. This is definitely a bug that needs to be fixed, especially given the recommended topics I'm now seeing below this topic I've posted. Several others have had the same or similar issue. Is there a way to ensure this gets escalated quickly? As a Hubspot affiliate, I want to be able to fully recommend Hubspot as a solution, but if it's falling down on this simple requirement, then I would need to be up front with the prospects I'm coaching about it and let them know that it mishandles their form data.