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Sep 11, 2020 2:00 PM
I've added the Hubspot tracking code using Google Tag Manager and have verified that it works. When I test my non-Hubspot form on my site though it doesn't show any submissions and I can't view the non-Hubspot form in the Forms dashboard. Can someone help me troubleshoot this? Form is located at www.predict5.com/purchase
Sep 12, 2020 4:17 AM
It looks like you are using React JS and I see a script error in the web dev tools console. If you are not the developer, I would share this screenshot with them.
reportQty
Sep 13, 2020 6:56 AM
Well spotted @BootstrapC thank you very much for this information!
@trompher You might want to have a look at @BootstrapC 's message above and share those results with your web developer.
Best,
Sebastian
Sep 11, 2020 6:03 PM - edited Sep 11, 2020 6:04 PM
Hi @trompher
Thanks for reaching out!
Happy to have a look at this Non-HubSpot Form,
First thing first, please make sure you have checked our compatibility requirements here: Use non-HubSpot forms
Second, when I try to navigate to the URL you mentioned I get a blank page, could you verify this again please? Are you getting a blank page?
Find screenshot below: