Lead Capture Tools

trompher
Member

Non-hubspot form isn't working

I've added the Hubspot tracking code using Google Tag Manager and have verified that it works. When I test my non-Hubspot form on my site though it doesn't show any submissions and I can't view the non-Hubspot form in the Forms dashboard. Can someone help me troubleshoot this? Form is located at www.predict5.com/purchase

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3 Replies 3
BootstrapC
Top Contributor | Partner
Top Contributor | Partner

Non-hubspot form isn't working

It looks like you are using React JS and I see a script error in the web dev tools console. If you are not the developer, I would share this screenshot with them.

reportQty

 

Screen Shot 2020-09-12 at 4.15.59 AM.png

sferreira
HubSpot Employee
HubSpot Employee

Non-hubspot form isn't working

Well spotted @BootstrapC  thank you very much for this information! 

@trompher You might want to have a look at @BootstrapC 's message above and share those results with your web developer. 

 

Best, 

Sebastian

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sferreira
HubSpot Employee
HubSpot Employee

Non-hubspot form isn't working

Hi @trompher 

 

Thanks for reaching out!


Happy to have a look at this Non-HubSpot Form, 

First thing first, please make sure you have checked our compatibility requirements here: Use non-HubSpot forms

 

Second, when I try to navigate to the URL you mentioned I get a blank page, could you verify this again please? Are you getting a blank page?

 

Find screenshot below:

 

blank page.png

 

 

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