Sep 23, 2021 7:38 AM
I am using Non Hubspot form, added tracking code in website leads not getting captured.
I ask the support team and they have checked everything on my account and cannot see what the issue is.
So asking what can be the issue i am not able to get leads in hubspot portal using non-hubspot form.
Help will be appreciated.
Sep 24, 2021 9:53 AM
Some common reasons why HubSpot would not be able to capture submissions on Non-Hubspot forms are:
Please check if all of the above are marked correct. Also, please make sure that "Collect data from website form" toggle is on. You can check this here Settings > Marketing > Forms > Non HubSpot Forms.
I hope that helps, but I'm open to talk through this further with you! If you think my answer is a possible solution to your query, please mark it as a Solution.