Lead Capture Tools

petermarkov
Member

Non Hubspot Forms Hijacks Data or Other Weird Issue.

Hi

 

We have the Google Ads integration added with Hubspot. 

 

The leads comes in through Google Ads and lands on the website page with the Gravity form. 

 

We have Non-Hubspot forms enabled in the settings, so Hubspot captures the Gravity forms data and adds it as a contact automatically.

 

Here is the thing that we've never noticed before:

The lead that goes into Hubspot actually never registers in the Gravity Form entry of Wordpress backend. The contact only goes to the Hubspot, so we never receive an email from the website on the lead being submitted.

 

And when we check now we don't even see those calculated as conversion in Google anymore. 

 

Is this possible that Hubspot somehow hijacks all this info through their non-hubspot form solution and doesn't allow the regular form submission to happen, thus messing up Google data and gravity form entry?

 

Thanks for any help in advance,

Peter 

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JenWeiss
HubSpot Employee
HubSpot Employee

Non Hubspot Forms Hijacks Data or Other Weird Issue.

Hi @petermarkov

 

Thank you for reaching out to us! 

 

I understand you are trying to decipher how HubSpot stores non-HubSpot forms and how it collaborates to Google data and Gravity forms. I would like to tag some of our experts in this. @DavidDennison,  @Mike_Eastwood, and @Aakar. Would you have any insight for @petermarkov ? 

 

Best, 

@JenWeiss 

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