Non-HubSpot forms and Imported contacts
Mar 27, 2020 9:20 AM
Currently we are using Dynamics as our CRM and NOPcommerce as our ecommerce CMS (it's an open source ecommerce platform). We are currently syncing new contacts that come in from our website from our CRM to HS using an integration. Our registration form has to be a non-hubspot form because of it's connection to NOP. We are having an issue where two CRM records are merging into one HS record, because they went throught the registration process on the same computer. So we had to turn off collecting data from non-hs forms.
If we turn off collecting data from non-hubspot forms will the synced contacts from CRM ever connect itself to the accepted cookie and will their site activity show on their record without a HS form submission?