Betreff: Non Hub Spot Form

[UAlerts]

Hello Team,

We have made non hub spot form, and also inserted the tracking code. We made a entry on the form, still we are not getting any entries on hub spot backend, we have 6 views and 0 submissions on the form.

Thank you.

[karstenkoehler · Accepted solution]

Hi @UAlerts,

Have you confirmed that your form is fulfilling all of the requirements for non-HubSpot forms?

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• Form is not enclosed in <form> tags.
• Form is contained inside <iframe> tags.
• Form has JavaScript bound to the form submit event or submit button click event. This is how the tool captures submissions and any other events, and can prevent HubSpot from knowing when submissions occur.
• Form was introduced after the page completed loading. The tool scans the page as soon as it loads and listens to submissions on forms that were present at that point.
• Form contains a sensitive field, such as credit card number.
• Form contains hidden fields. The tool does not collect information from any hidden fields.
• The email field is not an email type input, as in: <input type="email">.
• The form isn't using a standard <input type="submit"> button for its form submission. The form must have a standard <input type="submit"> button to capture submissions.

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Best regards!

[webdew · Accepted solution]

Hi @UAlerts ,

Refer this artcle here to see what can be reason that HubSpot is not capturing non-hubspot form submission.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

[PEros]

Yse the idea thatyou shared is great I am also working on the different type of idea with the help of hubspot

[karstenkoehler]

Hi @UAlerts,

Yes, HubSpot forms and non-HubSpot forms alike should show up in the list filters.

Best regards!

[UAlerts]

Hello,

The above solution applies to non hub spot forms, right?

Thank you.

[karstenkoehler · Accepted solution]

Hi @UAlerts,

When you navigate to Menu > Contacts > Lists > Contact-based > Active list, you can select Form submissions in the filters.

If you want a list of contacts who have filled either your first or your second form, the list criteria would look like this.

Of course, you could also create two separate lists, one for each form.

Best regards!

[UAlerts]

Hello,

The above solutions applies for the non hub spot form?

Thank you.

[UAlerts]

Hello,

If we have on 1 page 2 forms, and I want each form to capture the data submitted from that form and save it in its specific list in the CRM for that form, how do we do that?

[webdew · Accepted solution]

Hi @UAlerts ,

Refer this artcle here to see what can be reason that HubSpot is not capturing non-hubspot form submission.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

[karstenkoehler · Accepted solution]

Hi @UAlerts,

Have you confirmed that your form is fulfilling all of the requirements for non-HubSpot forms?

---

• Form is not enclosed in <form> tags.
• Form is contained inside <iframe> tags.
• Form has JavaScript bound to the form submit event or submit button click event. This is how the tool captures submissions and any other events, and can prevent HubSpot from knowing when submissions occur.
• Form was introduced after the page completed loading. The tool scans the page as soon as it loads and listens to submissions on forms that were present at that point.
• Form contains a sensitive field, such as credit card number.
• Form contains hidden fields. The tool does not collect information from any hidden fields.
• The email field is not an email type input, as in: <input type="email">.
• The form isn't using a standard <input type="submit"> button for its form submission. The form must have a standard <input type="submit"> button to capture submissions.

---

Best regards!