I have 2 contact form in the website, one in contact page this form collect phone numbers, the other in the sidebar but it doesnt collect phone numbers.
Contact Page Form : https://www.xxxx.fr/contact/
Sidebar Form : https://www.xxxx.fr/deratisation-a-paris/
To further on @Josh 's point about the use of non-hubspot forms, in the form that is collecting data the field name is "phone" whereas the one not collecting the data has a field name of "tel-344". I would update the name of the one that is not collecting data to the one that is because Hubspot appears to be mapping that properly.
To further on @Josh 's point about the use of non-hubspot forms, in the form that is collecting data the field name is "phone" whereas the one not collecting the data has a field name of "tel-344". I would update the name of the one that is not collecting data to the one that is because Hubspot appears to be mapping that properly.