Lead Capture Tools

Timmy
Member

More Collected Forms problems

SOLVE

So I've been reading about various problems with collected forms but none that seem to match my issue.

 

We put the collected forms code on a landing page last week. First lead went in as hoped (albeit very disappointing that it doesnt match form fields to properties so you still have to re-key most of it!), but then despite not being changed in any way, despite having another 10 or so enquiry since, none have gone into Hubspot. And then yesterday, one appeared (yet the other few after didnt).

 

So the code is obviously there and working.. but for some reason it's so far captured only 2 (about 10%) of the enquiries since we put it in. There is only the landing page and thankyou page, and the code is all set up.

 

So why would it work only sometimes? 😞

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1 Accepted solution
Timmy
Solution
Member

More Collected Forms problems

SOLVE

Hey.. no worries. This is resolved now. We had a bit of Java running it didnt like

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roisinkirby
HubSpot Product Team
HubSpot Product Team

More Collected Forms problems

SOLVE

Hi @Timmy I apologise for the delay here. Please see this post from @jennysowyrda r.e. troubleshooting collected forms: https://community.hubspot.com/t5/Tips-Tricks-Best-Practice/Troubleshooting-Collected-Forms/m-p/20463

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Timmy
Solution
Member

More Collected Forms problems

SOLVE

Hey.. no worries. This is resolved now. We had a bit of Java running it didnt like

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