Missing Drift Integration Features

kloedesrosiers
Participant

Hi! We use both Drift and Hubspot, and unfortunately, they don't seamlessly integrate. When a lead books a demo on Drift, there isn't a way for that to be tagged in Hubspot, nor their lead source via utm parameters, nor for the contact to be assigned to the correct contact owner (based on whom they booked a meeting with a Drift). 

This creates multiple hours of work for me and my team to transfer the contact over to Hubspot with the appropriate properties. Please look into creating a better integration or some workarounds for this. 🙂

3 Replies 3
MFrankJohnson
Thought Leader

Hey @kloedesrosiers, looks like the 2016 HubSpot-Drift Integration is built and supported by Drift.

- see [HubSpot Connect] - Drift Integration (2016-Jun-13)

 

Have you considered maybe using the HubSpot Meetings tool to book demos? Just curious to see a solution for what sounds like a real disconnect.

 

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Best,
Frank

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Hope that helps.

 

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Frank


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hbuchanan
Participant

I'm having the same issue. Did you ever find a resolution?

kloedesrosiers
Participant

Not really.

 

We have a code that captures Drift leads on our back end with the appropriate utm parameters and then pushes it to Hubspot. There are still limitations though. Ex: there's no way for us to tag what type of conversion they are (book demo, ebook download, just started a conversation, etc).

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