Lead Capture Tools

Simond0BCS
Member

Live chat accessibility

Hi,

 

I'm wondering if anyone has any experience or recommendations for making the live chat functionality fully accessible for disabled users? Our web team demands that we make our site fully accessible so don't want to include the live chat function despite the sales and marketing benefits.

 

Any experience or advice gratefully received!

 

Thanks

0 Upvotes
1 Reply 1
PamCotton
Community Manager
Community Manager

Live chat accessibility

Hello @Simond0BCS, could you please provide us more details on our goal? You would like disabled HubSpot Users to access your chat in HubSpot or on your website?  The more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Thank you,

Pam

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