Lead Capture Tools

Chall2
Member

Lead tracking code - created 503 error in wordpress

Hi Hubspot

 

Could I get some help, ever since the tracking code was added to our site we keep getting 503 errors reaching 100%CPU and physical memory.

 

Please could you help/advise/resolve this ongoing issue

We are running a campaign at the moment and this quite embarrassing when users are pointed to our website that they can view

 

Many thanks in advance

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natsumimori
Community Manager
Community Manager

Lead tracking code - created 503 error in wordpress

Hi @Chall2 , thank you for posting.

 

I researched the past Community conversations and internal resources, however, I didn't find a similar report which is adding the HubSpot tracking code into a WordPress page causes 503 error. 

 

If you have a paid subscription (I see you put "Professional" label), I'd highly recommend reaching out to the Technical Support team via phone call and share your page URL and show what is the exact behaviour you're seeing. 

 

If you're using Free HubSpot account, could you please confirm the following?

1. Could you please check your browser and OS are on the latest version?

2. Do other people in your team also observe 503 error when accessing this WordPress page?