Hello,
We created a landing page and added a social sharing image, which works as the preview image on text messages. For some reason when I post the link on Facebook, however, it shows my image (which is at the bottom of the landing page) instead.
Here is the URL: https://thee-20877280.hubspotpagebuilder.com/fear-compass
And a screenshot of Facebook:
Is this a known bug? Does anyone know a workaround?
Thank you in advance!
1 Accepted solution
Hi @MaggieRene,
this can happen if Facebook has a cached version of the page you were trying to publish to this social media channel - that's why the image would need to be updated on Facebook's side. The solution to this Community post describes how to update the preview image by pre-caching the correct image with the Facebook Sharing Debugger.
You can also check out this Facebook dev-support article that explains how images in link shares work on Facebook:
I hope this helps!
Cheers
Mia, Community Team
|
Loop Marketing is a new four-stage approach that combines AI efficiency and human authenticity to drive growth. Learn More |
Hi @MaggieRene,
this can happen if Facebook has a cached version of the page you were trying to publish to this social media channel - that's why the image would need to be updated on Facebook's side. The solution to this Community post describes how to update the preview image by pre-caching the correct image with the Facebook Sharing Debugger.
You can also check out this Facebook dev-support article that explains how images in link shares work on Facebook:
I hope this helps!
Cheers
Mia, Community Team
|
|
Loop Marketing is a new four-stage approach that combines AI efficiency and human authenticity to drive growth. Learn More |
