Is there a way to create custom dependent field values in forms?

[JCizek]

I'm attempting to create a form with a dependent field but notice that the values in the dependent field do not contain any custom contact property values I have previously created. Is there a way to work around this? For example, I'd like to have a custom contact property in the dependent field where users can extrapolate on their choice of "other" regarding the choice of product application in a previous field.

[colinwitt · Accepted solution]

Hi @JCizek,
I'm not sure I fully understand your current issue, but from what I can see I think @PamCotton already provided good steps.

One thing to always keep in mind is, that each input you get from a form has to be saved to a property and a property can only be added once to a form. So your conditional logic could be: The user selects "other" in property one -- that selection shows property two which could be another dropdown or a a text input to save the additional info.

Let me know if this already helps. If not, it would help to get some more context. Thank you!

Best regards
Colin

[LouiseHare · Accepted solution]

Hi @JCizek,

I agree with what @PamCotton and @colinwitt have said. In addition, I wonder if you're not seeing the custom properties that you have created because you haven't checked this box -

Thanks,

Louise Hare she/her

Freelance HubSpot Expert

If my reply helped to answer your question please mark it as a solution to make it easier for others to find!

[JCizek]

Thank you. I guess I overlooked this part and had thought this box was already ticked. I appreciate the support!

[colinwitt · Accepted solution]

Hi @JCizek,
I'm not sure I fully understand your current issue, but from what I can see I think @PamCotton already provided good steps.

One thing to always keep in mind is, that each input you get from a form has to be saved to a property and a property can only be added once to a form. So your conditional logic could be: The user selects "other" in property one -- that selection shows property two which could be another dropdown or a a text input to save the additional info.

Let me know if this already helps. If not, it would help to get some more context. Thank you!

Best regards
Colin

[PamCotton]

Hey @JCizek, thank you for posting in our Community!

You can use conditional logic in your form to show/hide fields based on a user's selection. This feature allows you to create a field that's dependent on a previous selection. Instead of using a dropdown or radio button for the dependent field, consider using a text field. Users can input their custom value, such as "other," allowing for more flexibility.

To our top experts @TomM2, @LouiseHare, and @colinwitt any recommendations for @JCizek matter?

Thank you,

Pam