Hubspot webhook sending data from AI_group?

[AAnagnos]

Hey all, 

I am having an issue with the way hubspot is sending information through a webhook based on some "AI" stuff happening in Hubspot (I believe) 

I have attached 2 photos of webhooks from hubspot where different versions of the firstname. One that is created by the form, the other that is created by AI. 

I don't believe this is from the AI sorting on the contact properties tab, maybe its from a hubspot public beta like the form submission filtering?

AI_GROUP with AutomationRecommendationno AI_GROUP webhook 

[kennedyp]

Hi @AAnagnos! Welcome to the Community-- happy to have you here 😊

Can you please confirm if these submissions are coming into HubSpot forms and then being sent to another platform using a webhook, or is it the other way around? Additionally, do you see any of this incorrect data on the contact records in HubSpot or just through the webhook?

Best,

Kennedy

[AAnagnos]

Thanks for your reply!

Confirmed - these submissions are coming through hubspot forms and being sent via a workflow (webhook) to Zapier. 

None of the data is "incorrect", but the AI_GROUP property is overriding the properties firstname value with just the first name. I can't see any of this from the activity tabs in hubspot, but what I do know is leads are submitting first and last name in a single field, and hubspot is splitting them on the contact level.