Lead Capture Tools

Chris_R
Member

Hubspot not changing last activity date when someone fills in a form?

SOLVE

Hubspot isn't updating the last activity field when a new form is submitted. Therefore there appears to be no way to sort by most recent (Because of reconversations).

 

I'm using Non-Hubspot forms, but the data is being pulled in, as can be seen from the screenshot below, and shows the date:

https://gyazo.com/e4c5ccbef59ef7efbd053c61310ce192

 

However this is not updating any of the activity or time fields, as can be seen below:

https://gyazo.com/a165d6282b764bd9c52ecf302648d605

0 Upvotes
1 Accepted solution
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Hubspot not changing last activity date when someone fills in a form?

SOLVE

Hi @Chris_R 

 

Last activity date isnt updated when form submissions take place, only by sales activities being recorded in the CRM. 

 

Recent conversion date will update when a form is submitted - perhaps you can use that instead?

 

Hope this helps.

Phil Vallender | HubSpot Website Agency

View solution in original post

0 Upvotes
2 Replies 2
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Hubspot not changing last activity date when someone fills in a form?

SOLVE

Hi @Chris_R 

 

Last activity date isnt updated when form submissions take place, only by sales activities being recorded in the CRM. 

 

Recent conversion date will update when a form is submitted - perhaps you can use that instead?

 

Hope this helps.

Phil Vallender | HubSpot Website Agency
0 Upvotes
Chris_R
Member

Hubspot not changing last activity date when someone fills in a form?

SOLVE

Hi Phil,

 

Thanks for the reply, That was exactly what I was looking for.

 

 

0 Upvotes