Lead Capture Tools

Thrill
Member

Hubspot Marketing lead Form is populating?

SOLVE

My Hubspot Lead Form is prepopulating the last name of someone and my email on our website. I have no idea why....please help

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1 Accepted solution
Thrill
Solution
Member

Hubspot Marketing lead Form is populating?

SOLVE

Thanks for replying. I cleared my cookies, it disappeared and two seconds later it was back. I don't have this issue with cognito forms, so still confused.

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4 Replies 4
jennysowyrda
Community Manager
Community Manager

Hubspot Marketing lead Form is populating?

SOLVE

Hi @Thrill,

 

It sounds like your browser may be cookied with someone else's information. If you clear your cache does the information go away?

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Thrill
Solution
Member

Hubspot Marketing lead Form is populating?

SOLVE

Thanks for replying. I cleared my cookies, it disappeared and two seconds later it was back. I don't have this issue with cognito forms, so still confused.

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jennysowyrda
Community Manager
Community Manager

Hubspot Marketing lead Form is populating?

SOLVE

Hi @Thrill

 

Can you please provide screenshots and links to what you are seeing on your end if the issue is persisting? 

 

Thanks, 
Jenny

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Thrill
Member

Hubspot Marketing lead Form is populating?

SOLVE

I used different browsers with different settings and you are correct, it's my cookies. Much thansk for your help!

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